Zendesk Sunshine Conversations (formerly Smooch) vs Zithara.AI
-logo.jpg "Zendesk Sunshine Conversations (formerly Smooch)"){kind=logo}
Zendesk Sunshine Conversations (formerly Smooch)
Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going
9 employees · est. 2015 · Montreal, Canada
Zithara.AI
India’s fastest growing AI-driven Customer Data platform for Retailers!
28 employees · est. 2020 · Hyderabad, India
Zendesk Sunshine Conversations (formerly Smooch) is the older company (2015 vs 2020); Zithara.AI is the larger of the two.
Side-by-Side Comparison
| Metric | Zendesk Sunshine Conversations (formerly Smooch) | Zithara.AI |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2020 |
| Headquarters | ||
| Headquarters | Montreal, Canada | Hyderabad, India |
| Employees | ||
| Employees | 9 | 28 larger |
| Industry | ||
| Industry | AI | Financial Services, Fintech, Payments |
| Funding Stage | ||
| Funding Stage | Seed | Not tracked yet |
| Total Funding | ||
| Total Funding | $10.00M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 1 | Not tracked yet |
| Taxonomy | ||
| Taxonomy | CRM PlatformDigital ChannelsConversational MessagingCustomer Data IntegrationSales EnablementService Context +4 | AI-driven Customer Data PlatformRetailersCustomer Behaviour PlatformSales EnablementCustomer Centric DataSales And Profits +6 |
| Website | ||
| Website | smooch.io | zithara.com |
About Zendesk Sunshine Conversations (formerly Smooch)
Zendesk Sunshine Conversations (formerly Smooch) is a part of Zendesk’s open and flexible CRM platform, Zendesk Sunshine, which aims to help businesses connect customer data for delivering exceptional customer experiences. Established in 2015 and headquartered in Canada, the company focuses on AI an...
About Zithara.AI
Zithara.AI is an Indian startup that has positioned itself as the fastest growing AI-driven Customer Data platform for Retailers. The company's flagship product, Zithara CBP, is a customer behavior platform designed to provide retailers with deep insights into user behavior, enabling them to customi...
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Compiled from the BounceWatch company index. We last looked at Zendesk Sunshine Conversations (formerly Smooch) on 11 Sep 2024, and Zithara.AI on 13 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
