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8returns logo — All-in-One returns management platform for modern ecommerce...

8returns

All-in-One returns management platform for modern ecommerce brands. Automate returns, retain revenue & delight customers

Founded 2020 Germany Berlin, Germany 14 employees Seed Total: $800.00K

General Information

Company Name 8returns
Founded Year 2020
Location Germany Berlin, Germany
Founders / Decision Makers
Team member
Employees 14
Funding Stage Seed
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About 8returns

8returns, founded in 2020 and headquartered in Germany, offers an innovative solution for e-commerce brands looking to optimize their return processes and increase revenue. With their slogan, "Die All-in-One Retouren-Plattform für wachsende Brands," they emphasize their commitment to both enhancing customer experiences and sustaining profitability.

The platform empowers customers to exchange products, opt for store credit, or place new orders during the return process. This not only retains revenue within the company but also encourages additional purchases. Leveraging AI, 8returns automates workflows, communication, and inventory management, thereby reducing errors, expediting processes, and delivering insightful analytics on return trends.

In its quest for growth, 8returns secured a €800.00K angel investment on 01 August 2021, attracting notable investors such as Paul Schwarzenholz, Philipp Kreibohm, Johannes Schaback, Mario Götze, and Dr. Tamaz Georgadze. This backing underscores the confidence in their scalable model and automation-driven efficiencies. The company stands out as a promising investment with a strategic blend of technology and market potential.

Business keywords: Ecommerce Returns Management, Process Optimization, Customer Experience Enhancement, Revenue Retention, AI Workflows, Analytics Integration, Customer Support Automation, Order Management, Personalization, White Label Solutions, Post Purchase Operations, B2B SaaS, WMS Integrations, ERP Integrations

Services & Products

Automatisiertes Retourenmanagement
Selbstbedienungs-Retourenportal
Logistik- und Versandlösungen
Dynamische Regeln zur Steuerung von Retouren

Target Customers

Internationale Brands E-Commerce-Unternehmen Logistik- und Supply-Chain-Manager Kundendienstteams

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Angel €800.00K 5
Paul Schwarzenholz, Philipp Kreibohm +3
01 Aug 2021

8returns Alternatives & Competitors

View All Alternatives
8returns vs
Deck Commerce
Deck Commerce United States

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Series A
44 employees
E-Commerce, Internet
8returns vs
1Fort AI
1Fort AI United States

AI for insurance agencies

Seed
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AI, B2B
8returns vs

We are an AI startup from Munich, Germany, developing a SaaS solution based on Deep Reinforcement Le...

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FAQ About 8returns

All-in-One returns management platform for modern ecommerce brands. Automate returns, retain revenue & delight customers
8returns was founded in 2020.
8returns is headquartered in Berlin, Germany.
8returns has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
8returns has approximately 14 employees.
8returns has completed 1 funding round, raising a total of $800.00K. The latest funding stage is Seed.
8returns offers: Automatisiertes Retourenmanagement, Selbstbedienungs-Retourenportal, Logistik- und Versandlösungen, Dynamische Regeln zur Steuerung von Retouren.
Top alternatives and competitors to 8returns include Deck Commerce, 1Fort AI, free machines GmbH, Eighty6, Tapin2. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
8returns and Deck Commerce are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for 8returns, https://bouncewatch.com/company/8returns, updated 26 September 2026. When citing, please name BounceWatch and link this page.

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