Orlando, United States
Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico. The company prides itself on being the evolution of the traditional BPO-Contact Center, leveraging their proprietary SmartVirtual™ approach, which is considered one of the most advanced in the industry. Their solution integrates a secure cloud-based ecosystem of technologies, analytics, and virtual management practices to deliver the most efficient and effective outcomes for brands and their consumers across all verticals.
Founded in 2018, Activus Connect is an organization of industry experts who have played a pivotal role in shaping the "at-home, work-from-home, virtual-agent delivery model." They offer a range of services including multilingual, multichannel, voice & non-voice customer care, sales, retention, social media moderation, and technical support, all aimed at elevating the customer experience.
Embracing values like Passion, Integrity, Respect, Authenticity, and fun, Activus Connect is focused on enriching lives and cultivating communities. Additionally, as a certified, owned, and operated Women & Minority organization, the company is committed to diversity and inclusivity.
As an organization breaking new ground in the IT, Messaging, and Telecommunications industries, Activus Connect presents an innovative and progressive approach to outsourced customer experience solutions.
