Telecom, Inc. offers professional contact center services with a focus on customized solutions, cutting-edge technology, and operational expertise. Established in 1993 and headquartered in the San Francisco Bay Area, the company has become a premier provider of outsourced contact center solutions. Its service offerings include inbound and outbound services, online services, social media monitoring and engagement, multichannel self-service, fulfillment, and data entry.
Telecom, Inc.'s tailored services have attracted some of the most recognizable brands globally. Specializing in Intelligent Communications®, the company serves as a strategic partner to help clients increase revenue, reduce costs, and build successful customer relationships. With a focus on customer care, sales, tech support, and engagement, Telecom, Inc. provides a comprehensive suite of cost-effective contact center services to transform customer relationships into a competitive advantage.
The company operates in the IT, Messaging, and Telecommunications industries, offering a wide range of solutions to meet the specific needs of its clients. Despite the lack of disclosed recent investments and investors, Telecom, Inc. continues to stand out as an established player in the contact center services industry, leveraging its decades of experience and commitment to innovation.