Affinity (CRM) is an AI-first customer relationship management platform based in San Francisco, United States. It specializes in serving private capital firms by turning relationship intelligence into actionable insights across the investment lifecycle.
Founded in 2014, Affinity offers services such as CRM for deal teams, AI-driven relationship management, and workflow automation tailored to private capital. Its main customer base includes private equity firms, venture capital firms, investment banks, asset management companies, and family offices. Operating on a B2B SaaS platform business model, Affinity generates revenue through subscription, usage-based, and tiered pricing models.