Portugal
AgentifAI, based in Portugal, is redefining customer care through their Voice-First AI Assistant, named Alice, launched in 2016. The company integrates Conversational AI and Generative AI to automate customer interactions efficiently, boasting over 4 million users and 200 million conversations.
Alice successfully automates more than 55% of interactions, leading to a 50% cost reduction for high-profile clients in sectors like healthcare and banking. A key differentiator for AgentifAI lies in their in-house developed natural language processing engine, enhancing Alice's fluency in English, Spanish, French, and Portuguese, offering broad applicability across language markets.
The last investment was a Seed Round on 01 January 2018 by Caixa Capital and LC Ventures. As AgentifAI continues to disrupt the Information Technology industry, investor interest remains strong in this scalable solution poised to drive substantial impact and ROI for early backers.
