Saint-laurent, Canada
Aheeva Technology, with its slogan "Stick with the Old, or Embrace the New," is a Canadian-based company founded in 2000. Specializing in Information Technology, it offers superior technological solutions for contact centers.
The Aheeva software suite encompasses a wide array of features essential for the efficient management of contact centers. This includes intelligent distribution of inbound and outbound calls, various high-performance dialing modes, multilingual interface, unlimited detailed reports, routing scripts, quality control, audio and video call recording, live monitoring, and staff management.
By integrating these applications into a simple and flexible platform accessible from anywhere with an Internet connection, AheevaCCS enables companies to go virtual, thereby increasing their contact center's return on investment, irrespective of size. Aheeva's solutions aim to improve customer service and enhance profitability.
Although information about last investment and last investment investors is currently unavailable, Aheeva Technology continues to be an innovative force in the contact center technology space, poised to make significant strides in the industry.
For further details, please visit their website: www.aheeva.com.
