Aigent

Aigent, founded in 2017, is at the forefront of transforming customer service operations with its innovative Live Voice AI SaaS platform. Operating out of The Netherlands, the company has positioned itself as a leader in leveraging artificial intelligence to enhance live contact center interactions.

Aigent specializes in real-time voice AI software that listens to live calls in contact centers, delivering on-screen prompts and alerts to resolve customer problems efficiently, mitigate risks and fraud, and optimize agent performance. Its versatile technology finds utility across multiple sectors, including fintech, banking, healthcare, and insurtech—all critical, rapidly evolving domains.

In its most recent development, Aigent secured an acquisition investment on 01 February 2024 from Ubiquity Global Services, indicating a strong vote of confidence in its potential and strategic direction. The company's focus on quality service and agent training positions it well for long-term growth and investor interest.