AirHelp logo — More than compensation. A complete travel companion.

AirHelp

More than compensation. A complete travel companion.

Founded 2013 Germany Berlin, Germany 370 employees Series B Total: $12.35M Analytics, Internet +2

General Information

Company Name AirHelp
Founded Year 2013
Location Germany Berlin, Germany
Employees 370
Industries Analytics, Internet, Legal Tech +1
Funding Stage Series B
Business Model B2C, Subscription Box, B2B2C
Revenue Model Commission, Subscription, Service Fee
Hiring 9 roles posted in the month to 26 Sep 2026
Social

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About AirHelp

AirHelp, founded in 2013, is a frontrunner in the air passenger rights sector with headquarters in Germany. Their slogan, “AirHelp is the world’s largest organization specializing in air passenger rights. We are here to help,” encapsulates their commitment to assisting travelers with flight compensation claims.

Having assisted millions to secure compensation for delayed or canceled flights, AirHelp boasts an outstanding reputation, reflected in high Trustpilot ratings. The company is backed by a robust infrastructure with a team of over 400 providing support in 19 languages, bolstered by a global network of 50 law firms.

Key to their sustained growth is AirHelp+, their membership service delivering fast payouts and lounge access during disruptions. It's a testament to their seamless integration of technology and people-centric solutions.

Accolades like ranking 21st on Newsweek’s list of the Most Loved Workplaces 2024 highlight their inclusive work culture. Recently, AirHelp secured a Series B investment led by ABRY Partners as of March 1, 2025, reflecting investor confidence in their innovative approach in analytics and legal tech.

Business keywords: Air Passenger Rights, Flight Compensation, Travel Insurance, Customer Support, Legal Support, Travel Disruption Coverage, Tech-Driven Solutions, Subscription Services, Membership Services, Global Operations, Multi-language Support, Impact Organization, Workplace Culture, LGBTQ+ Friendly Workplace, Women Friendly Workplace

Services & Products

Compensation Claims Processing
AirHelp+ Flight Protection
Travel Insurance Payouts
Lounge Access
Real-time Flight Tracking
Disruption Alerts

Target Customers

Airline Passengers Frequent Flyers International Travelers Business Travelers Families and Groups

Funding Rounds & Investors (8)

View All
Funding Stage Amount Investors Lead Investors Date
Series B Undisclosed 1
ABRY Partners
01 Mar 2025
Early VC Undisclosed 1
H14
01 May 2019
Early VC Undisclosed 1
Tempocap
01 May 2018
Early VC Undisclosed 1
Nordic Eye Venture Capital
01 Oct 2017
Series A $12.00M 9
Khosla Ventures, Naval Ravikant +7
01 Aug 2016
Round Undisclosed 1
Alecla7
01 Sep 2015
Seed $130.00K 1
Y Combinator
01 Aug 2014
Seed $220.00K 7
Y Combinator, Cherubic Ventures +5
01 Mar 2014

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FAQ About AirHelp

More than compensation. A complete travel companion.
AirHelp was founded in 2013.
AirHelp is headquartered in Berlin, Germany.
AirHelp operates in Analytics, Internet, Legal Tech and Transportation. Its work centres on Air Passenger Rights, Flight Compensation, Travel Insurance and Customer Support. Its customers include Airline Passengers, Frequent Flyers and International Travelers.
AirHelp has a B2C, Subscription Box and B2B2C business model. Its revenue comes from Commission, Subscription and Service Fee.
AirHelp has approximately 370 employees.
AirHelp has completed 8 funding rounds, raising a total of $12.35M. The latest funding stage is Series B.
AirHelp offers: Compensation Claims Processing, AirHelp+ Flight Protection, Travel Insurance Payouts, Lounge Access, Real-time Flight Tracking, Disruption Alerts.
Top alternatives and competitors to AirHelp include Veritext Legal Solutions, CPA Global, Ontra, WISESIGHT, Crate.io. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
AirHelp and Veritext Legal Solutions are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for AirHelp, https://bouncewatch.com/company/airhelp, updated 26 September 2026. When citing, please name BounceWatch and link this page.

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