Anansi, a UK-based startup founded in 2018, offers a transformative solution for improving the last mile delivery experience. Touted as the next-generation delivery resilience platform, Anansi tackles the common pitfalls in delivery operations, such as disputes, fraud, and late claims, with its AI-driven automation, insightful data analytics, and the pioneering introduction of a regulated last-mile insurance product.
Under the slogan "We protect profits and build last-mile resilience through regulated insurance, claims automation and data insights," Anansi seeks to replace chaotic systems with clear, automated processes. Their solution boasts impressive metrics, including a substantial 60% reduction in shipping claim costs and invoice errors, alongside a 98% success rate in claims, well above the industry's average of 15%.
Their recent early VC investment on 01 July 2025, featuring backers like Guinness Ventures and Alea Capital Partners, underscores the company's potential in reshaping eCommerce and marketplace risk management. Anansi positions itself as the essential infrastructure for modern retail, helping businesses recover lost revenue, enhance efficiency, and ultimately strengthen their customer touchpoints.