Turkey
Artiwise, founded in 2015 and headquartered in Turkey, is an innovative player in the AI, Analytics, and Machine Learning industries. The company's slogan, "Sustainable Customer Satisfaction with Artificial Intelligence," encapsulates its mission of transforming fragmented customer feedback into cohesive, actionable business strategies.
At its core, Artiwise offers an AI-powered Customer Experience Management (CXM) platform that provides businesses with a comprehensive view of customer interactions. It aggregates data from multiple sources including call centers, surveys, and social channels, enabling faster decision-making and seamless cross-departmental collaboration.
The platform's unique strength lies in its AI-driven analytics, which detect sentiment patterns and root causes, offering insights into customer perceptions and retention strategies. Further, its Action Planner prioritizes and tracks tasks to ensure insights result in tangible improvements.
Recently receiving a $750K Seed investment from Boğaziçi Ventures, Artiwise is poised for growth, driving sustainable impact and quantifiable ROI in customer satisfaction.
