Broadvoice is a leading provider of cloud communications solutions aimed at simplifying business communications for small and mid-market firms. Founded in 2006 and headquartered in the United States, the company offers the b-hive unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions. Notably, Crestline invested in the company as part of a Private Equity Round on 17 December 2020.
These solutions are built on proprietary technology platforms, providing a cost-effective alternative to traditional enterprise-class features. Broadvoice is distinguished by its industry-leading installation, support, and the award-winning Broadvoice Success Program. With a global reach encompassing customers and network assets across four continents, Broadvoice facilitates collaboration and commerce worldwide.
With its strong focus on meeting evolving customer needs, the company has garnered a reputation for delivering high-quality managed services and exceptional support. This ongoing commitment to technological innovation and customer satisfaction positions Broadvoice as a compelling player in the cloud communications market, with promising potential for further growth and expansion.