C Square (Pvt) Limited

C Square (Pvt) Limited is a customer experience management firm specializing in conventional, traditional, and digital channels to transform businesses. Founded in 2009, the company is a market leader in the customer experience domain, with a primary focus on enhancing customer experience through AI and the Genesys platform. C Square has been a valued gold and silver partner for Genesys and is recognized by Gartner®️ as a Leader in the August 2021 Magic Quadrant™️ for Contact Center as a Service.

The company boasts a strong presence, orchestrating over 70 billion remarkable customer experiences annually for organizations in more than 100 countries. It holds a significant 65% market share in the Financial Institution Sector in Pakistan and has made deployments in international organizations such as Byblos Bank in Lebanon, Standard Chartered Bank and Orange Telecom.

C Square's core expertise lies in multi-channel contact center management, social media engagement, mobile app engagement, and customer engagement solutions. With a track record of success and a strong foothold in the industry, the company presents an attractive investment opportunity for venture capitalists seeking exposure to the Information Technology and CRM sectors.

At present, there is no publicly available information regarding the last investment, investors, amount, date, or headquarters for C Square (Pvt) Limited. Nonetheless, with its market position and impressive achievements, the company remains an intriguing prospect for potential investors seeking to tap into the customer experience management space.