Italy
Call2Net S.p.A. is a leading company in advanced Customer Experience (CX) and Digital Outsourcing solutions. With 10 offices, more than 1,700 employees, and over 50 customers, Call2Net has 16 years of experience in revolutionizing customer interactions. The company provides inbound and outbound contact center services to help companies redesign their customer interactions in line with current interaction contexts, whether physical or digital.
One of Call2Net's key offerings is its in-house developed omnichannel platform, Centriko, which utilizes enabling technologies such as VoiceBot & Chatbot, Data & Video Capture, Social bad sentiment management, and Process Automation. This platform aims to provide companies with Customer Journey Optimization and CX Improvement.
Although the specific industries served by Call2Net are not mentioned, the company's commitment to innovation is conveyed through its slogan, "Innovation Behind The Voice." Additionally, being headquartered in Italy since 2006, Call2Net showcases a strong track record in the industry.
While details about recent investments and investors are not provided, Call2Net invites interested parties to visit their website, www.call2net.it, for more information about their offerings and operations.
