Glassbox, founded in 2010 and headquartered in the United Kingdom, is an innovative leader in the realm of AI-powered customer intelligence. The company's platform provides deep insights into customer interactions, enabling digital brands to revolutionize their engagement strategies.
With the slogan, AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online, Glassbox has positioned itself as a critical tool for sophisticated digital experiences. The platform allows companies to design revenue-generating digital journeys, address and resolve technical issues swiftly, and delve deeper than traditional satisfaction metrics to understand true customer sentiments.
Glassbox boasts a diverse clientele including top-tier companies like Marriott and L'Oreal, with recognition from G2 as a leader in customer experience. Most recently, it received a growth equity investment from Poalim Equity on 01 August 2025, marking a significant endorsement of its robust capabilities and market potential.