Glassbox logo — AI-fueled customer intelligence that revolutionizes the way...

Glassbox

AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online

Founded 2010 United Kingdom London, United Kingdom 315 employees Growth Total: $325.50M

General Information

Company Name Glassbox
Founded Year 2010
Location United Kingdom London, United Kingdom +3
Founders / Decision Makers
Team member Team member
Employees 315
Funding Stage Growth
Social

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About Glassbox

Glassbox, founded in 2010 and headquartered in the United Kingdom, is an innovative leader in the realm of AI-powered customer intelligence. The company's platform provides deep insights into customer interactions, enabling digital brands to revolutionize their engagement strategies.

With the slogan, AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online, Glassbox has positioned itself as a critical tool for sophisticated digital experiences. The platform allows companies to design revenue-generating digital journeys, address and resolve technical issues swiftly, and delve deeper than traditional satisfaction metrics to understand true customer sentiments.

Glassbox boasts a diverse clientele including top-tier companies like Marriott and L'Oreal, with recognition from G2 as a leader in customer experience. Most recently, it received a growth equity investment from Poalim Equity on 01 August 2025, marking a significant endorsement of its robust capabilities and market potential.

Taxonomy: AI-powered Customer Intelligence, Digital Experience Analytics, Conversion Rate Optimization, Customer Satisfaction Improvement, Session Replay, Funnel Analysis, Heatmaps, Data Privacy and Security, Omni-Browsing, Mobile App Analytics, Digital Transformation, Performance Analytics, Automatic Insights, User Experience

Services & Products

Customer Journey Analytics
Mobile App Analytics
Session Replay
Performance Analytics
Product Analytics

Target Customers

Financial Services Industry Insurance Companies Marketing Teams Product & UX Teams Customer Experience Teams Data & Analytics Teams Engineering & DevOps Teams Compliance Teams

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
Growth Equity Vc •••••• 1 •••• •••• 01 Aug 2025
Acquisition •••••• 1
Investor
01 May 2024
IPO •••••• - 01 Jun 2021
Series C •••••• 6
Investor Investor Investor Investor Investor
•••• ••••
01 Apr 2020
Series B •••••• 4
Investor Investor Investor
•••• ••••
01 Oct 2018

View All 9 Funding Rounds

Glassbox Alternatives & Competitors

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FAQ About Glassbox

AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online
Glassbox was founded in 2010.
Glassbox is headquartered in London, United Kingdom.
Glassbox has approximately 315 employees.
Glassbox has completed 9 funding rounds, raising a total of $325.50M. The latest funding stage is Growth.
Glassbox offers: Customer Journey Analytics, Mobile App Analytics, Session Replay, Performance Analytics, Product Analytics.
Top alternatives and competitors to Glassbox include SessionCam, Datalyticx - Basket, inc., MiaRec, Chattermill, ClevrAI. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Glassbox and SessionCam are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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