Noida, India
Callerdesk.io, with its compelling slogan "Communication Simplified," stands as a frontrunner in transforming business communications for the modern era. Founded in 2016, this innovative startup offers a patent-granted cloud telephony platform designed to replace traditional complexities with streamlined solutions. Whether it's D2C brands, healthcare providers, or large-scale BPOs, CallerDesk caters to a wide range of verticals by providing capabilities like IVR, call routing, sentiment analysis, and live dashboards.
This solution allows businesses to manage inbound and outbound calls effectively, monitor agent performances closely, and ensure compliance with telecommunication regulations. Featuring ISO 27001:2022 certification and verification by CERT-IN VAPT, CallerDesk demonstrates its commitment to security and reliability in its operations.
In its mission to redefine business telephony, CallerDesk has gained trust across various industries, building a robust presence globally. The platform’s user-centric approach integrates smart automation with AI-driven voice insights, transforming it from a mere tool to an essential component of business operations. Their recent Seed Round investment received on 01 October 2022 by IIML- Enterprise Incubation Centre marks a significant milestone, sustaining their momentum for future growth and innovation in the Information Technology and Telecom sectors.
