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Dialpad logo — Elevate every conversation.

Dialpad

Elevate every conversation.

Founded 2011 United States San Ramon, United States 1475 employees Post IPO Total: $350.00M AI, Analytics +4

General Information

Company Name Dialpad
Founded Year 2011
Location United States San Ramon, United States
Employees 1475
Industries AI, Analytics, Messaging +3
Funding Stage Post IPO
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About Dialpad

Dialpad, with its slogan "Elevate every conversation", is at the forefront of AI-driven communication solutions. Established in 2011, this United States-based company has made significant strides in the AI, Analytics, Messaging, SaaS, Telecom, and Machine Learning sectors.

The firm’s AI-powered communications intelligence platform is tailored to enhance human-centric interactions, promising to transform how businesses engage with their clientele. Recognized by top-tier enterprise clients like Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix, Dialpad delivers exceptional customer experiences through its sophisticated AI capabilities.

Supported by influential investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, the company recently received a Secondary Market investment on 01 April 2024. Dialpad is a compelling opportunity for investors seeking to capitalize on cutting-edge AI communication technologies and market expansion potential.

Business keywords: AI-powered Communications, Cloud Communications Platform, Contact Center Solutions, VoiceAI Technology, Real-time Transcription, Automated Note-taking, Sentiment Analysis, Voice Analytics, Remote Collaboration, Unified Communications, Enterprise Solutions, Business Collaboration, Telephony, Sales Coaching

Services & Products

AI Agent
Dialpad Connect
Dialpad Support
Dialpad Sell
AI-Powered Customer Communications Platform

Target Customers

Contact Centers Sales Teams Enterprises Small Businesses

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
Secondary Market Undisclosed -
01 Apr 2024
Late VC $50.00M -
01 Dec 2022
Late VC $170.00M 7
Work-Bench Amasia OMERS
Work-Bench, Amasia +5
01 Dec 2021
Series E $10.00M 1
SoftBank
SoftBank
01 Dec 2020
Series D $50.00M 6
Work-Bench Amasia Andreessen Horowitz/ a16z
Work-Bench, Amasia +4
01 Jul 2018
Series C $17.00M 4
Felicis Ventures Amasia Andreessen Horowitz/ a16z
Felicis Ventures, Amasia +2
01 Sep 2017
Series C $35.00M 5
Felicis Ventures Work-Bench Amasia
Felicis Ventures, Work-Bench +3
01 May 2015
Series B $15.00M 1
Andreessen Horowitz/ a16z
Andreessen Horowitz/ a16z
01 Jun 2012
Series A $3.00M 1
GV
GV
01 May 2011

Latest News

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Nuclera raises $75M, 20VC's 3rd Fund soars to $400M, and EU push for a single pan-European startup e... — Tech
Nuclera raises $75M, 20VC's 3rd Fund soars to $400M, and EU push for a single pan-European startup entity
Tech Oct 18, 2024
UK-based Surfboard acquired by customer intelligence platform Dialpad — Tech
UK-based Surfboard acquired by customer intelligence platform Dialpad
Tech Oct 16, 2024

Dialpad Alternatives & Competitors

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Dialpad vs
Colibri.ai
Colibri.ai United States

Empower your team with automated note-taking, real-time AI guidance, and actionable conversation int...

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Dialpad vs
RingCentral
RingCentral United States

The global leader in AI-powered customer engagement ✨

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Dialpad vs
Callerdesk.io
Callerdesk.io India

Communication Simplified

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104 employees
Information Technology, Messaging and Telecommunications
Also compare with: Dialpad vs Nextiva Nextiva View all alternatives

FAQ About Dialpad

Elevate every conversation.
Dialpad was founded in 2011.
Dialpad is headquartered in San Ramon, United States.
Dialpad operates in AI, Analytics, Messaging, SaaS, Telecom and Machine Learning. Its work centres on AI-powered Communications, Cloud Communications Platform, Contact Center Solutions and VoiceAI Technology. Its customers include Contact Centers, Sales Teams and Enterprises.
Dialpad has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Dialpad has approximately 1475 employees.
Dialpad has completed 9 funding rounds, raising a total of $350.00M. The latest funding stage is Post IPO.
Dialpad offers: AI Agent, Dialpad Connect, Dialpad Support, Dialpad Sell, AI-Powered Customer Communications Platform.
Top alternatives and competitors to Dialpad include Colibri.ai, RingCentral, Callerdesk.io, Nextiva, Contexta360. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Dialpad and Colibri.ai are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Dialpad, https://bouncewatch.com/company/dialpad, updated 20 May 2026. When citing, please name BounceWatch and link this page.

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