Carbyne logo — Mission Critical Contact Center Solutions

Carbyne

Mission Critical Contact Center Solutions

Founded 2014 United States New York, United States 141 employees Venture round Total: $126.25M IT, Information Technology +4

General Information

Company Name Carbyne
Founded Year 2014
Location United States New York, United States
Employees 141
Industries IT, Information Technology, Insurtech +3
Funding Stage Venture round
Business Model SaaS, B2G, Platform
Revenue Model Subscription, Tiered Pricing, Usage Based
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

New Partnership Sep 09, 2026

Carbyne announced a new partnership with the Indian Nations Council of Governments, OK, to serve the communities of this region.

AI Insight

Bounce Watch AI
3 weeks ago

Carbyne recently secured an undisclosed Venture Round, attracting new strategic investors like AT&T Ventures, which validates its market position in mission-critical contact center solutions. This capital infusion, coupled with a newly announced partnership to serve the Indian Nations Council of Governments, signifies a clear strategy of expanding its cloud-native, AI-powered emergency response platform across more US jurisdictions. These developments underscore Carbyne's active focus on scaling its technology and market reach to enhance public safety.

Signal Types
Funding Expansion
Strategic Labels
Market Expansion Strategic Partnerships Public Safety Tech
Next Move: Deployment
·
Impact: 8/10
·
Ideal For: Growth Stage Public Safety Tech VCs

About Carbyne

Carbyne is revolutionizing emergency response with its cloud-native platform that leverages AI to enhance the speed and clarity of communication. Founded in 2014, this United States-based company operates in diverse sectors such as IT, Insurtech, and Messaging and Telecommunications, among others. Carbyne's solutions allow emergency responders to access real-time data, live video, and multilingual tools, streamlining workflows and boosting their effectiveness during critical situations. The platform is extensively integrated with leading public safety systems and handles over 250 million data points, showcasing its scalability and global impact.

Carbyne recently secured a Venture Round investment on 20 March 2024 from prominent investors, including Hanaco Ventures, General Global Capital, Material V, and AT&T Ventures. This financial backing underscores the confidence in Carbyne's innovative capacity to enhance public safety and emergency responsiveness worldwide.

Taxonomy: Mission Critical Contact Center Solutions, Cloud-Native Platform, Emergency Response AI, Real-Time Data Integration, Live Video Communication, Multilingual Transcription and Translation, Intelligent Workflow Tools, Public Safety Systems Integration, Resilience and Scalability, Secure Communication Channels, Emergency Collaboration Solutions, Unified Platform for Data Processing, NG911 Technology, Dynamic Location Services, Text to 911 Services

Services & Products

Axon 911 Core
Carbyne APEX
Emergency Call Triage
Transcription & Translation
Bridge Desk
Responder Connect
Control Center
Cloud Migration

Target Customers

Public Safety Agencies Call Centers Emergency Response Teams Transportation Sector Educational Institutions Security Operations Centers

Funding Rounds & Investors (7)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round Undisclosed 7
Hanaco Ventures, General Global Capital +5
20 Mar 2024
Series C $56.00M 10
Founders Fund, Hanaco Ventures +8
07 Sep 2022
Convertible Note $20.00M 4
Hanaco Ventures, Elsted Capital Partners +2
15 Jun 2021
Series B $25.00M 7
Founders Fund, Hanaco Ventures +5
14 Jan 2021
Series B $18.50M 3
Founders Fund, Elsted Capital Partners +1
14 Aug 2018
Series A $5.15M 1
Ehud Barak
27 Sep 2016
Seed Round $1.60M 2
Office of the Chief Scientist, Ehud Barak
15 Apr 2015

FAQ About Carbyne

Mission Critical Contact Center Solutions
Carbyne was founded in 2014.
Carbyne is headquartered in New York, United States.
Carbyne operates in IT, Information Technology, Insurtech, Messaging and Telecommunications, Privacy and Security and CRM and Sales. Its work centres on Mission Critical Contact Center Solutions, Cloud-Native Platform, Emergency Response AI and Real-Time Data Integration. Its customers include Public Safety Agencies, Call Centers and Emergency Response Teams.
Carbyne has a SaaS, B2G and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Usage Based.
Carbyne has approximately 141 employees.
Carbyne has completed 7 funding rounds, raising a total of $126.25M. The latest funding stage is Venture round.
Carbyne offers: Axon 911 Core, Carbyne APEX, Emergency Call Triage, Transcription & Translation, Bridge Desk, Responder Connect, Control Center, Cloud Migration.

Source: BounceWatch company record for Carbyne, https://bouncewatch.com/company/carbyne, updated 23 September 2026. When citing, please name BounceWatch and link this page.

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