Centrical logo — We believe the frontline employee experience has the power t...

Centrical

We believe the frontline employee experience has the power to transform your business

Founded 2013 United States New York, United States 118 employees Series C Total: $66.00M Enterprise Software, Messaging and Telecommunications +2

General Information

Company Name Centrical
Founded Year 2013
Location United States New York, United States +5
Founders / Decision Makers
Team member
Employees 118
Industries Enterprise Software, Messaging and Telecommunications, SaaS +1
Funding Stage Series C
Social

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About Centrical

Centrical, an AI Performance Experience Platform, is at the forefront of transforming frontline employee experiences into tangible business outcomes. With a focus on enhancing customer experiences for top-tier brands, Centrical leverages its platform to create highly engaged and productive teams. By integrating AI-driven performance and personalized microlearning with robust gamification, the company ensures that the employee journey is both rewarding and growth-oriented.

Founded in 2013, Centrical has strategically positioned itself in the landscape of Enterprise Software and Human Resources, operating across 150 countries and in 40 different languages. Their recognition in 2024 by Frost & Sullivan as a leader in Workforce Engagement Management underscores their innovative edge.

The company's strong market presence includes a diverse clientele such as Teleperformance, DHL, and Synchrony Financial. With a substantial $32.00M Series C investment in March 2021 from prominent investors like Intel Capital and Jerusalem Venture Partners (JVP), Centrical is well-poised for continued growth and innovation.

Taxonomy: AI Performance Experience Platform, Workforce Engagement Management, Employee Experience, Performance Management, Employee Engagement, Gamification, Microlearning, Conversational AI, Coaching and Quality Management, Contact Center Software, Sales Operations, Employee Coaching, Frontline Employee Development

Services & Products

AI Coaching
Microlearning
Gamification
AI-Guided Performance Management
AI-Powered Digital Coaching
Dynamic Quality Evaluations
Employee Performance Experience Platform

Target Customers

Enterprises Frontline Teams Contact Centers Sales Teams Learning and Development Departments Technology Teams Financial Services Providers BPOs

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series C •••••• 8
Investor Investor Investor Investor Investor
•••• ••••
10 Mar 2021
Series C •••••• 2
Investor Investor
01 Apr 2019
Series B •••••• 3 •••• •••• 01 Dec 2017
Series A •••••• 2 •••• •••• 05 May 2016
Seed Round •••••• 2
Investor
•••• ••••
31 Jan 2014

Centrical Alternatives & Competitors

Centrical vs
WorkDove
WorkDove United States

Develop the talent you have. Attract the talent you want.

Series Unknown
16 employees
SaaS, Human Resources
Centrical vs
Harri
Harri United States

The Employee Experience Platform Built for Hospitality

Series B
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Centrical vs
Quantum Workplace
Quantum Workplace United States

HR software to help leaders build thriving teams. A platform for engagement, performance, developmen...

Private Equity
158 employees
Information Technology

FAQ About Centrical

We believe the frontline employee experience has the power to transform your business
Centrical was founded in 2013.
Centrical is headquartered in New York, United States.
Centrical operates in the following industries: Enterprise Software, Messaging and Telecommunications, SaaS, Human Resources.
Centrical has approximately 118 employees.
Centrical has completed 5 funding rounds, raising a total of $66.00M. The latest funding stage is Series C.
Centrical offers: AI Coaching, Microlearning, Gamification, AI-Guided Performance Management, AI-Powered Digital Coaching, Dynamic Quality Evaluations, Employee Performance Experience Platform.
Top alternatives and competitors to Centrical include WorkDove, Harri, Quantum Workplace, Culture Amp, Beekeeper. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Centrical and WorkDove are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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