Centrical logo — We believe the frontline employee experience has the power t...

Centrical

We believe the frontline employee experience has the power to transform your business

Founded 2013 United States New York, United States 118 employees Series C Total: $66.00M Enterprise Software, Messaging and Telecommunications +2

General Information

Company Name Centrical
Founded Year 2013
Location United States New York, United States
Founders / Decision Makers
Team member
Employees 118
Industries Enterprise Software, Messaging and Telecommunications, SaaS +1
Funding Stage Series C
Social

BounceWatch is an independent company data service, not affiliated with Centrical. To contact Centrical, visit centrical.com.

Is this your company?

Confirm with your work e-mail, get the Verified badge and keep this profile correct yourself. Search engines and AI assistants read it every day.

Get Verified

How does Centrical compare?

A PDF of Centrical and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.

See a sample report

This takes a few seconds: we look beyond our own index too.

Meeting Centrical soon?

A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

About Centrical

Centrical, an AI Performance Experience Platform, is at the forefront of transforming frontline employee experiences into tangible business outcomes. With a focus on enhancing customer experiences for top-tier brands, Centrical leverages its platform to create highly engaged and productive teams. By integrating AI-driven performance and personalized microlearning with robust gamification, the company ensures that the employee journey is both rewarding and growth-oriented.

Founded in 2013, Centrical has strategically positioned itself in the landscape of Enterprise Software and Human Resources, operating across 150 countries and in 40 different languages. Their recognition in 2024 by Frost & Sullivan as a leader in Workforce Engagement Management underscores their innovative edge.

The company's strong market presence includes a diverse clientele such as Teleperformance, DHL, and Synchrony Financial. With a substantial $32.00M Series C investment in March 2021 from prominent investors like Intel Capital and Jerusalem Venture Partners (JVP), Centrical is well-poised for continued growth and innovation.

Business keywords: AI Performance Experience Platform, Workforce Engagement Management, Employee Experience, Performance Management, Employee Engagement, Gamification, Microlearning, Conversational AI, Coaching and Quality Management, Contact Center Software, Sales Operations, Employee Coaching, Frontline Employee Development

Services & Products

AI Coaching
Microlearning
Gamification
AI-Guided Performance Management
AI-Powered Digital Coaching
Dynamic Quality Evaluations
Employee Performance Experience Platform

Target Customers

Enterprises Frontline Teams Contact Centers Sales Teams Learning and Development Departments Technology Teams Financial Services Providers BPOs

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series C $32.00M 8
2B Angels, C4 Ventures +6
10 Mar 2021
Series C $13.00M 2
2B Angels, Aleph
01 Apr 2019
Series B $11.00M 3
La Maison ITF, Jerusalem Venture Partners (JVP) +1
01 Dec 2017
Series A $7.00M 2
Jerusalem Venture Partners (JVP), CE Ventures (CEIIF)
05 May 2016
Seed Round $3.00M 2
2B Angels, Verint Systems
31 Jan 2014

Centrical Alternatives & Competitors

View All Alternatives
Centrical vs
Sharpen
Sharpen United States

The contact center platform engineered to sharpen every connection

Convertible Note
114 employees
Cloud Infrastructure, Enterprise Software
Centrical vs
Ambition
Ambition United States

With Ambition, every revenue team member can achieve their peak potential.

Series B
65 employees
Enterprise Software, SaaS
Centrical vs
Gnowbe
Gnowbe United States

Create interactive, group-based, microlearning experiences in minutes!

Grant
42 employees
Enterprise Software, Insurance

FAQ About Centrical

We believe the frontline employee experience has the power to transform your business
Centrical was founded in 2013.
Centrical is headquartered in New York, United States.
Centrical operates in Enterprise Software, Messaging and Telecommunications, SaaS and Human Resources. Its work centres on AI Performance Experience Platform, Workforce Engagement Management, Employee Experience and Performance Management. Its customers include Enterprises, Frontline Teams and Contact Centers.
Centrical has approximately 118 employees.
Centrical has completed 5 funding rounds, raising a total of $66.00M. The latest funding stage is Series C.
Centrical offers: AI Coaching, Microlearning, Gamification, AI-Guided Performance Management, AI-Powered Digital Coaching, Dynamic Quality Evaluations, Employee Performance Experience Platform.
Top alternatives and competitors to Centrical include Sharpen, Ambition, Gnowbe, Unit4 HCM, Convoso. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Centrical and Sharpen are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Centrical, https://bouncewatch.com/company/centrical, updated 4 August 2025. When citing, please name BounceWatch and link this page.

Analytics cookies (ours + Google). Cookie Policy

Book a demo 30 minutes