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Chat2Desk logo — Chat center for customer support and sales via WhatsApp™ Bus...

Chat2Desk

Chat center for customer support and sales via WhatsApp™ Business API, Viber™, Telegram™, Facebook™ Messenger

Founded 2014 Russia Russia 23 employees Messaging, SaaS

General Information

Company Name Chat2Desk
Founded Year 2014
Location Russia Russia
Employees 23
Industries Messaging, SaaS
Social

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About Chat2Desk

Chat2Desk is a messaging and SaaS platform founded in 2014, based in Russia. It facilitates customer support and sales via various messaging platforms including WhatsApp Business API, Telegram, Facebook Messenger, Instagram, Viber, and others. The platform offers a single interface for communication across all these messengers, enabling features such as chat transfers between operators, supervisor oversight of communication quality, and automation of communication through chatbots, sales funnels, macros, and Python scripts. Additionally, it allows API integrations with external interfaces. Currently, there is no publicly available information on their last investment and investors. The platform's versatility in serving multiple messaging channels positions it well to capitalize on the growing trend of businesses engaging with customers through various social media and messaging platforms. This capability, coupled with its various features like chatbot automation and communication quality control, presents an enticing value proposition for businesses looking to efficiently manage customer interactions. However, its growth and scalability potential can be further driven by securing strategic investments to expand its reach and strengthen its technological capabilities.

Taxonomy: Chat center, Customer support, Sales, WhatsApp Business API, Viber, Telegram, Facebook Messenger, Omnichannel software, Chatbots, CRM integration, Marketing tools, API integrations, Supervisor control

No funding data available for Chat2Desk yet.

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FAQ About Chat2Desk

Chat center for customer support and sales via WhatsApp™ Business API, Viber™, Telegram™, Facebook™ Messenger
Chat2Desk was founded in 2014.
Chat2Desk is headquartered in Russia.
Chat2Desk operates in Messaging and SaaS. Its work centres on Chat center, Customer support, Sales and WhatsApp Business API.
Chat2Desk has approximately 23 employees.
Top alternatives and competitors to Chat2Desk include MessengerPeople, Qiscus, Rush sender, Hilos (YC S22), Acquire.io. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Chat2Desk and MessengerPeople are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Chat2Desk, https://bouncewatch.com/company/chat2desk, updated 24 October 2024. When citing, please name BounceWatch and link this page.

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