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Chattermill logo — The AI-native customer feedback analysis & voice of customer...

Chattermill

The AI-native customer feedback analysis & voice of customer platform.

Founded 2015 United Kingdom London, United Kingdom 74 employees Series B Total: $41.80M

General Information

Company Name Chattermill
Founded Year 2015
Location United Kingdom London, United Kingdom +1
Employees 74
Funding Stage Series B
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Actively Hiring Sep 23, 2026

Hiring for 4 positions in the last 30 days.

Product Launch Sep 21, 2026

Chattermill has launched Lyra Agent, an AI agent for customer feedback analysis, designed to proactively surface important customer signals.

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About Chattermill

Chattermill, founded in 2015 and headquartered in the United Kingdom, is a leading customer experience intelligence platform. The company is dedicated to transforming customer feedback from various channels into actionable insights using advanced AI technologies.

The platform consolidates data from surveys, reviews, support tickets, and social media, enabling businesses to comprehensively understand their customers' needs and expectations. By doing so, it empowers companies to enhance their products and services, boost customer retention, and foster deep loyalty. Chattermill serves prestigious clients such as Amazon, Uber, HelloFresh, Zappos, Tesco, JustEat, and H&M.

The company secured a $26.00M Series B investment on 01 December 2022 from investors including Blossom Street Ventures, Beringea, DN Capital, Runa Capital, b2venture, Ventech, and SVB Capital. This injection of capital positions Chattermill as a compelling investment opportunity for those looking to enter the burgeoning landscape of customer experience optimization.

Taxonomy: Customer Experience Intelligence, Feedback Analysis, Customer Insights, AI-powered Insights, Deep Learning, Natural Language Processing, Customer Feedback Analytics, Text Analytics, Voice of the Customer, Customer Loyalty, Customer Retention, Brand Advocacy, Customer Touchpoints Analysis

Services & Products

AI-native feedback analysis platform
Customer feedback analytics
Product experience analytics
Speech analytics
Social CX analytics

Target Customers

Customer experience teams Product strategy teams Customer support teams Retail and ecommerce businesses Financial services firms Travel and hospitality industries Consumer subscription services Utilities companies

Funding Rounds & Investors (6)

View All
Funding Stage Amount Investors Lead Investors Date
Series B •••••• 7
Investor Investor Investor Investor Investor
•••• •••• 		01 Dec 2022
Early VC •••••• - 01 May 2022
Support Program •••••• 7
Investor Investor Investor Investor Investor
•••• •••• 		01 Feb 2020
Series A •••••• 3
Investor Investor
•••• •••• 		01 Jan 2019
Seed •••••• 3
Investor Investor
•••• •••• 		01 Dec 2017

View All 6 Funding Rounds

Chattermill Alternatives & Competitors

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Chattermill vs
Chattermill
Chattermill United Kingdom

Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer t...

51-200 employees
Analytics, Enterprise Software
Compare Chattermill vs Chattermill
Chattermill vs
Hello Customer
Hello Customer Belgium

The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confi...

Unknown
31 employees
AI, EdTech
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Chattermill vs
Calton
Calton Italy

Collect, respond to, manage and analyze Customer Reviews, Surveys and Feedback in one place.

Seed
24 employees
Information Technology, Marketing
Compare Chattermill vs Calton
Also compare with: Chattermill vs feedgage feedgage View all alternatives

FAQ About Chattermill

The AI-native customer feedback analysis & voice of customer platform.
Chattermill was founded in 2015.
Chattermill is headquartered in London, United Kingdom.
Chattermill has approximately 74 employees.
Chattermill has completed 6 funding rounds, raising a total of $41.80M. The latest funding stage is Series B.
Chattermill offers: AI-native feedback analysis platform, Customer feedback analytics, Product experience analytics, Speech analytics, Social CX analytics.
Top alternatives and competitors to Chattermill include Chattermill, Hello Customer, Calton, Surveypal, feedgage. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Chattermill and Chattermill are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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