Citel has created Broad-X, the OSS/BSS "Designed By Operators for Operators," which is the Next Generation Business System and Operations System Platform for use with BroadWorks. Additionally, Citel's Portico TVA range aims to VoIP enable a wide variety of business telephones, including legacy systems such as Nortel, Lucent Avaya, Toshiba, Ericsson, Siemens, Panasonic, NEC, Analog, and Centrex phones. Moreover, the company has also developed one of the first IP phones to support both SIP and the NAT-friendly protocol IAX2, a part of the Open Source Asterisk project.
Collaborating with industry-leading telecom companies like Broadsoft, Cisco, and Avaya, Citel continues to innovate new solutions to facilitate the successful introduction and management of VoIP technology. Established in 1995, Citel is headquartered in Amherst, New York, with additional offices in Loughborough, England (UK), and Toronto, Canada.
Notably, the company last received a significant $7.00M Venture Round investment on 16 September 2004. This investment was secured from prominent firms including Advent Venture Partners, Aberdeen Asset Management, Hexagon Investments, and Doughty Hanson & Co. Operating within the Information Technology and Manufacturing industries, Citel Technologies continues to solidify its position as a key player in the advancement of VoIP technology.