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CloudWave logo — Cloud Contact Centre and Customer Experience Experts

CloudWave

Cloud Contact Centre and Customer Experience Experts

Founded 2013 Australia Australia 34 employees Series A Total: $2.00M Cloud Infrastructure, Information Technology

General Information

Company Name CloudWave
Founded Year 2013
Location Australia Australia +2
Employees 34
Industries Cloud Infrastructure, Information Technology
Funding Stage Series A
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About CloudWave

CloudWave is a Sydney-based Cloud Contact Centre and Customer Experience integration company catering to enterprise clients across Asia Pacific. With a focus on innovative Cloud technology, the company specializes in contact center services, telco, network, security, Unified Communications, Workforce Management, Quality Management, Voice & Screen recording, Analytics, and resourcing. Their approach includes thorough business requirements workshops, backend architecture, and bespoke desktop & mobile application design aimed at cost reduction and integration with business tools. With over 6 years of experience managing over 50 mission-critical diverse contact centers, CloudWave has established itself as a key partner for cloud contact center projects, serving notable clients such as DHL, Boral, Zurich, as well as newer companies like Console, Reckon Software, and the Sydney Opera House. CloudWave's partnerships with industry leaders such as Telstra, Amazon Connect, and Serenova highlight their credibility and expertise. The company's 24/7 NOC and commitment to service reflect its dedication to customer satisfaction. In January 2021, CloudWave secured a $2.00M Series A investment from Vulpes Investment Management and MA Growth Ventures. With a vibrant and service-oriented culture, CloudWave embodies passion and diligence, making it a promising player in the Information Technology industry.

Taxonomy: Cloud Contact Centre, Cloud Technology, Enterprise Clients, Integration, Telco, Network, Unified Communications, Workforce Management, Quality Management, Amazon Connect, Serenova Contact Centre, Enterprise Services

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Series A •••••• 2
Investor
•••• •••• 		29 Jan 2021

CloudWave Alternatives & Competitors

CloudWave vs
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Also compare with: CloudWave vs OXON Tech OXON Tech

FAQ About CloudWave

Cloud Contact Centre and Customer Experience Experts
CloudWave was founded in 2013.
CloudWave is headquartered in Australia.
CloudWave operates in the following industries: Cloud Infrastructure, Information Technology.
CloudWave has approximately 34 employees.
CloudWave has completed 1 funding round, raising a total of $2.00M. The latest funding stage is Series A.
Top alternatives and competitors to CloudWave include CallScripter - Part of Awaken Intelligence, NEXION Networks, Secure Agility, OXON Tech, ACA Pacific . These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CloudWave and CallScripter - Part of Awaken Intelligence are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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