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ContactPoint 360 logo — Building Lifelong Fans For The Brands We Serve

ContactPoint 360

Building Lifelong Fans For The Brands We Serve

Founded 2007 Canada Toronto, Canada 1719 employees Financial Services, Retail +1

General Information

Company Name ContactPoint 360
Founded Year 2007
Location Canada Toronto, Canada
Employees 1719
Industries Financial Services, Retail, Logistics and Delivery
Social

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About ContactPoint 360

ContactPoint360 is a company dedicated to "Building Lifelong Fans for the Brands We Serve". Founded in 2007, it has established itself as a partner to innovative Fortune 500 companies, offering customized solutions that enhance customer experience (CX). With a focus on simplicity, the company blends human insight with technology to provide services such as Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management. Notably, the company operates in 9 countries, with 10 delivery centers supporting 36 languages 24/7.

ContactPoint360 has received numerous accolades and awards, including the Stevie® Awards 2023 Customer Service Team of the Year and the Better Business Bureau Award 2024 with an A+ Rating. The company's commitment to its employees and workplace culture has been recognized through awards such as the IW Award for Culture & Purpose in North America. Additionally, their achievements in AI have been acknowledged with the Globee Awards 2024 AI Achievement of the Year, for which they won the Silver Award.

The company has also been honored with multiple Comparably Awards, including multiple "Best Company" awards and certifications as a Great Place to Work® for several consecutive years.

ContactPoint360 operates in the Financial Services, Retail, and Logistics and Delivery industries. Although specific details about the headquarter and recent investments are not provided, the company's global presence and accolades underline its success and potential for further growth.

Business keywords: Digital Transformation, CX Consulting, Business Process Outsourcing, Technical Support, Cloud Migration, Speech Analytics, Management Consulting, Omnichannel, AI Services, Content Moderation, Trust & Safety, AR Management, Global Tech Talent Staffing

No funding data available for ContactPoint 360 yet.

ContactPoint 360 Alternatives & Competitors

ContactPoint 360 vs
SpacePointe Inc.
SpacePointe Inc. United States

Inclusion-inspired Payments Solutions for small business

Seed
55 employees
Financial Services, Fintech

FAQ About ContactPoint 360

Building Lifelong Fans For The Brands We Serve
ContactPoint 360 was founded in 2007.
ContactPoint 360 is headquartered in Toronto, Canada.
ContactPoint 360 operates in Financial Services, Retail and Logistics and Delivery. Its work centres on Digital Transformation, CX Consulting, Business Process Outsourcing and Technical Support.
ContactPoint 360 has approximately 1719 employees.
Top alternatives and competitors to ContactPoint 360 include SpacePointe Inc.. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
ContactPoint 360 and SpacePointe Inc. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for ContactPoint 360, https://bouncewatch.com/company/contactpoint-360, updated 6 January 2025. When citing, please name BounceWatch and link this page.

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