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CrowdEngineering logo — Empowering businesses to harness the power of their communit...

CrowdEngineering

Empowering businesses to harness the power of their communities for superior customer service and cost efficiency.

Founded 2008 Series A Total: $4.35M Enterprise Software, SaaS +1

General Information

Company Name CrowdEngineering
Founded Year 2008
Industries Enterprise Software, SaaS, CRM and Sales
Funding Stage Series A
Social

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About CrowdEngineering

CrowdEngineering is a venture-backed startup founded in 2008 with a focus on developing Social CRM solutions for businesses. The company's slogan, "Empowering businesses to harness the power of their communities for superior customer service and cost efficiency," encapsulates its mission to leverage the power of communities—customers, employees, and partners—for business benefit. CrowdEngineering's flagship product, Crowd4Care™, redirects requests from high-cost call centers to a dedicated Peer-to-Peer expert workforce comprising customers and employees globally. This approach ensures quality customer service and peer-provided support at reduced costs by utilizing social channels, online communities, and new self-service opportunities. CrowdEngineering's software, driven by a patented “smart” system and powered by CrowdForce™, offers a platform for listening, engaging, enlisting, and learning from various communities. This capability enables focused crowdsourcing, enhancing and cutting the costs of traditional customer service operations such as call centers or outsourcing. The company operates in the Enterprise Software, SaaS, and CRM and Sales industries, and has gained recognition from leading industry analysts as a "vendor to watch." The company received a $4.00M Series A investment on 28 March 2011, indicating early investor confidence in its potential. With a presence in the U.S. and Europe, CrowdEngineering is poised to continue disrupting the customer service and CRM space with its innovative solutions. For more information, visit www.crowdengineering.com.

Taxonomy: Social CRM, Crowdsourcing, Call Centers, Outsourcing, Peer-to-Peer, Customer Support, Cost Efficiency, Social Channels, Online Communities, Self-Service, Venture-backed, Global Operations

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A •••••• - 28 Mar 2011
Seed Round •••••• - 15 Oct 2008

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FAQ About CrowdEngineering

Empowering businesses to harness the power of their communities for superior customer service and cost efficiency.
CrowdEngineering was founded in 2008.
CrowdEngineering operates in the following industries: Enterprise Software, SaaS, CRM and Sales.
CrowdEngineering has completed 2 funding rounds, raising a total of $4.35M. The latest funding stage is Series A.
Top alternatives and competitors to CrowdEngineering include NonProfitEasy, Vets4Warriors, ATLA, Blue Drop, LLC, GuateCall - A Nearshore Bilingual English Spanish Call Center & BPO Outsourcing Provider. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CrowdEngineering and NonProfitEasy are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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