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CustomerMatrix logo — Cognitive Computing Platform for Customer Service, CRM and K...

CustomerMatrix

Cognitive Computing Platform for Customer Service, CRM and KYC Data Enrichment

Founded 2013 United States New York, United States 4 employees Series B Total: $16.07M AI, Analytics +3

General Information

Company Name CustomerMatrix
Founded Year 2013
Location United States New York, United States
Employees 4
Industries AI, Analytics, Big Data +2
Funding Stage Series B
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About CustomerMatrix

CustomerMatrix is a Cognitive Computing platform for Customer Service, CRM, and KYC Data Enrichment. Acquired by Medtech Group in December 2017, the company offers a market-leading platform that enriches existing CRM, Contact Center, and KYC workflows without requiring costly new infrastructure. Headquartered in New York City with its R&D center in Paris, France, CustomerMatrix serves a growing list of Global 2000 customers, including industry giants such as BNP Paribas, Allianz, and Schneider Electric. Founded in 2013, the company operates within the AI, Analytics, Big Data, Enterprise Software, and Machine Learning industries. Their most recent Series B investment of $10.57M was secured on 25 January 2016 and was backed by investors including Newfund, HSBC, Aster, and True Global Ventures. Furthermore, CustomerMatrix is a founding member of the Cognitive Computing Consortium with IBM-Watson.

Taxonomy: Cognitive Computing Platform, KYC Data Enrichment, Insights and Data Enrichment Platform, Global 2000 Customers, Banking and Finance, Business Brands, Big Data Analytics, Predictive Analytics, AI (Artificial Intelligence), Sales Excellence Applications, Medtech Group Acquisition

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $10.57M 4
Newfund HSBC Aster
Newfund, HSBC +2
25 Jan 2016
Series A $3.50M 2
Newfund True Global Ventures
Newfund, True Global Ventures
23 Dec 2014
Seed Round $2.00M -
27 Jun 2013

CustomerMatrix Alternatives & Competitors

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CustomerMatrix vs
Signals Analytics (Acquired by Kenshoo, now Skai)
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CustomerMatrix vs
Bottlenose
Bottlenose United States

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CustomerMatrix vs
Quantiply Corp. (Acquired by Eventus)
Quantiply Corp. (Acquired by Eventus) United States

Quantiply provides artificial intelligence(AI) powered financial crime, risk, and compliance softwar...

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1 employees
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FAQ About CustomerMatrix

Cognitive Computing Platform for Customer Service, CRM and KYC Data Enrichment
CustomerMatrix was founded in 2013.
CustomerMatrix is headquartered in New York, United States.
CustomerMatrix operates in AI, Analytics, Big Data, Enterprise Software and Machine Learning. Its work centres on Cognitive Computing Platform, KYC Data Enrichment, Insights and Data Enrichment Platform and Global 2000 Customers.
CustomerMatrix has approximately 4 employees.
CustomerMatrix has completed 3 funding rounds, raising a total of $16.07M. The latest funding stage is Series B.
Top alternatives and competitors to CustomerMatrix include Signals Analytics (Acquired by Kenshoo, now Skai), Bottlenose, Quantiply Corp. (Acquired by Eventus), Matchplat, Aristotle by Bouquet.ai. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CustomerMatrix and Signals Analytics (Acquired by Kenshoo, now Skai) are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for CustomerMatrix, https://bouncewatch.com/company/customer-matrix, updated 19 December 2024. When citing, please name BounceWatch and link this page.

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