CustomerX logo — A gente democratiza o Customer Success para você se relacion...

CustomerX

A gente democratiza o Customer Success para você se relacionar com seus clientes e reduzir o churn.

Founded 2017 Brazil Toledo, Brazil 26 employees Pre-Seed Total: $1.67M SaaS

General Information

Company Name CustomerX
Founded Year 2017
Location Brazil Toledo, Brazil
Employees 26
Industries SaaS
Funding Stage Pre-Seed
Social

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About CustomerX

CustomerX is a Brazilian SaaS startup that aims to democratize customer success and reduce churn for businesses. Founded in 2017, the company provides a solution for customer success management, going beyond post-sales or support by guiding clients to achieve their objectives with the product or service. With BRL1.50M in Pre-Seed Round investment received on 14 February 2021 from notable investors including DOMO.VC, BR Angels, G2 Capital, Bossanova Investimentos, and Equity Rio Investimentos, CustomerX provides businesses worldwide with the tools to decrease cancellation rates, boost customer engagement, increase satisfaction, and drive revenue growth through upselling and client referrals. With a focus on extracting crucial customer success indicators and providing a simple and objective interface for proactive action, CustomerX enables businesses to ensure client success.

Business keywords: Customer Success, Customer Relationship, Churn Reduction, Engagement Monitoring, Customer Journey, Customer Health Score, SaaS Management, Customer Engagement, Customer Retention, Upsell/Cross-sell, NPS Survey, Automations, Sales Management

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Pre Seed Round BRL1.50M 5
DOMO.VC, BR Angels +3
14 Feb 2021
Angel Round BRL170.00K 1
Darwin Startups
01 May 2018

CustomerX Alternatives & Competitors

View All Alternatives
CustomerX vs
Custify
Custify Germany

Customer Success Software for SaaS - Reduce Churn, Retain Customers and Grow Revenue.

25 employees
Information Technology, SaaS
CustomerX vs
ZapScale
ZapScale United States

Customer Success is now easy

Seed
44 employees
B2B, SaaS
CustomerX vs
involve.ai
involve.ai United States

Early Warning System to predict churn, retain customers, prioritize accounts to increase upsells, an...

Series A
18 employees
AI, Analytics

FAQ About CustomerX

A gente democratiza o Customer Success para você se relacionar com seus clientes e reduzir o churn.
CustomerX was founded in 2017.
CustomerX is headquartered in Toledo, Brazil.
CustomerX operates in SaaS. Its work centres on Customer Success, Customer Relationship, Churn Reduction and Engagement Monitoring.
CustomerX has approximately 26 employees.
CustomerX has completed 2 funding rounds, raising a total of $1.67M. The latest funding stage is Pre-Seed.
Top alternatives and competitors to CustomerX include Custify, ZapScale, involve.ai, Tingono, InnerTrends. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CustomerX and Custify are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for CustomerX, https://bouncewatch.com/company/customerx, updated 19 December 2024. When citing, please name BounceWatch and link this page.

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