Dolly by Taskrabbit, founded in 2014, operates at the intersection of Transportation, Logistics, and Delivery. This United States based company offers a specialized service focusing on "big & bulky last-mile delivery" that caters to enhancing customer satisfaction, as highlighted in their slogan. Dolly has established trust with major retailers such as The Container Store, Lowe’s, Costco, Crate & Barrel, and Big Lots!.
The company has developed a robust delivery network comprising over 15,000 drivers, known as Helpers, equipped with pickup trucks, cargo vans, and box trucks. These Helpers can provide on-demand delivery as quickly as 90 minutes post-purchase, or schedule at the customer’s convenience between 8AM and 9PM. Additional services include assembly, light installation, and haul-away.
In its growth trajectory, Dolly received a Secondary Market investment from Unlock Venture Partners on 31 May 2021, reflecting investor confidence in their scalable and customer-centric delivery model.