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expertcloud

Kundenservice auf höchstem Niveau - flexibel, skalierbar, nachhaltig.

Founded 2010 Germany Berlin, Germany 34 employees Venture round Telecom

General Information

Company Name expertcloud
Founded Year 2010
Location Germany Berlin, Germany
Employees 34
Industries Telecom
Funding Stage Venture round
Social

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About expertcloud

expertcloud is a Berlin-based company founded in 2010 that offers utilization-optimized contact center services, focusing on managing volatile call volumes through a dynamically scalable agent pool. Utilizing advanced technologies for global agent integration and a specialized assessment center for recruitment, the company ensures it can consistently meet the high quality and performance demands of its clients.

With a workforce of 12 employees at its headquarters, expertcloud currently maintains a global pool of 250 specialized agents. The company received a Venture Round investment from Investitionsbank Berlin on 15 February 2013. The company's slogan, "Kundenservice auf höchstem Niveau - flexibel, skalierbar, nachhaltig," emphasizes its commitment to providing customer service at the highest level while remaining flexible, scalable, and sustainable.

Business keywords: Contact Center Services, Scalability, Flexibility, Performance Management, Call Center, Agent Pool, Technology, Assessment Center, Recruitment, Global Operations, Outsourcing, Berlin, Specialized Agents

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round Undisclosed 1
Investitionsbank Berlin
15 Feb 2013
Seed Round Undisclosed 1
Fabrice Grinda
01 May 2011

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FAQ About expertcloud

Kundenservice auf höchstem Niveau - flexibel, skalierbar, nachhaltig.
expertcloud was founded in 2010.
expertcloud is headquartered in Berlin, Germany.
expertcloud operates in Telecom. Its work centres on Contact Center Services, Scalability, Flexibility and Performance Management.
expertcloud has approximately 34 employees.
expertcloud has completed 2 funding rounds. The latest funding stage is Venture round.
Top alternatives and competitors to expertcloud include (v)WeCare Technology, LeadCorp BPO & Consultants Pvt Ltd, America's Call Center, EUROCRM, IPscape. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
expertcloud and (v)WeCare Technology are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for expertcloud, https://bouncewatch.com/company/expertcloud, updated 5 January 2025. When citing, please name BounceWatch and link this page.

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