Feedbackly logo — Reveal how customers' emotions impact your business results...

Feedbackly

Reveal how customers' emotions impact your business results with our unique all-in-one Customer Experience Platform.

Founded 2012 Finland Finland 11 employees Seed Total: $520.00K AI, Analytics +3

General Information

Company Name Feedbackly
Founded Year 2012
Location Finland Finland
Employees 11
Industries AI, Analytics, E-Commerce +2
Funding Stage Seed
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Consulting Fee
Social

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About Feedbackly

Feedbackly, a company founded in 2012 in Helsinki, Finland, is a pioneering force in the realm of customer experience analytics. Operating in over 500 cities globally, Feedbackly positions itself as a unique player with its all-inclusive Customer Experience Platform. The platform principally focuses on harnessing customer feedback to reveal the emotional elements influencing business outcomes.

Feedbackly primarily serves industries such as AI, Analytics, E-Commerce, Enterprise Software, and SaaS. Its multifaceted feedback management system delivers actionable insights through multichannel feedback, intertwining capabilities in real-time analytics, marketing, and sales for comprehensive customer journey optimization.

The company previously secured a €520.00K Seed Round investment from investors East Wings and Birch Venture Capital in January 2017. Ambitious and globally active, Feedbackly represents a compelling opportunity for investors interested in robust customer engagement solutions with a proven international presence.

Business keywords: Customer Experience Platform, Emotional Experience Measurement, Multichannel Feedback Services, AI-Powered Feedback Tool, Feedback Analytics, Customer Journey Management, Customer Experience Automation, Sales and Marketing Tools, Real-Time Customer Insights, Feedback Actionability, Customer Feedback Management, Revenue Measurement through Feedback, Upsell and Lead Generation, Emotional Value Index (EVI), SaaS Business Model

Services & Products

Customer Experience Platform
Emotion Insights with EVI
AI-driven Feedback Software
Personal Success Management
Training and Certification Programs

Target Customers

E-commerce Businesses Retail Chains Service Providers Customer Experience Managers Digital Officers Innovation Directors

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round €520.00K 2
East Wings, Birch Venture Capital
01 Jan 2017

Feedbackly Alternatives & Competitors

Feedbackly vs

We help our customers deliver the right experience at every touchpoint of the buyer journey. A Sales...

Secondary Market
274 employees
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Feedbackly vs
Spiky.AI
Spiky.AI United States

2x your revenue by scaling winning behaviors

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Feedbackly vs
Adobe Marketo
Adobe Marketo United States

Adobe Marketo Engage orchestrates unforgettable experiences at every step of the B2B buying journey

Post-IPO Equity
680 employees
Analytics, Automation
Also compare with: Feedbackly vs Ovation Ovation

FAQ About Feedbackly

Reveal how customers' emotions impact your business results with our unique all-in-one Customer Experience Platform.
Feedbackly was founded in 2012.
Feedbackly is headquartered in Finland.
Feedbackly operates in AI, Analytics, E-Commerce, Enterprise Software and SaaS. Its work centres on Customer Experience Platform, Emotional Experience Measurement, Multichannel Feedback Services and AI-Powered Feedback Tool. Its customers include E-commerce Businesses, Retail Chains and Service Providers.
Feedbackly has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Consulting Fee.
Feedbackly has approximately 11 employees.
Feedbackly has completed 1 funding round, raising a total of $520.00K. The latest funding stage is Seed.
Feedbackly offers: Customer Experience Platform, Emotion Insights with EVI, AI-driven Feedback Software, Personal Success Management, Training and Certification Programs.
Top alternatives and competitors to Feedbackly include Drift, a Salesloft company, Spiky.AI, Adobe Marketo, Dataroid, sensation.io. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Feedbackly and Drift, a Salesloft company are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Feedbackly, https://bouncewatch.com/company/feedbackly, updated 12 April 2026. When citing, please name BounceWatch and link this page.

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