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Feedbackly logo — Reveal how customers' emotions impact your business results...

Feedbackly

Reveal how customers' emotions impact your business results with our unique all-in-one Customer Experience Platform.

Founded 2012 Finland Finland 11 employees Seed Total: $520.00K AI, Analytics +3

General Information

Company Name Feedbackly
Founded Year 2012
Location Finland Finland +1
Employees 11
Industries AI, Analytics, E-Commerce +2
Funding Stage Seed
Social

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About Feedbackly

Feedbackly, a company founded in 2012 in Helsinki, Finland, is a pioneering force in the realm of customer experience analytics. Operating in over 500 cities globally, Feedbackly positions itself as a unique player with its all-inclusive Customer Experience Platform. The platform principally focuses on harnessing customer feedback to reveal the emotional elements influencing business outcomes.

Feedbackly primarily serves industries such as AI, Analytics, E-Commerce, Enterprise Software, and SaaS. Its multifaceted feedback management system delivers actionable insights through multichannel feedback, intertwining capabilities in real-time analytics, marketing, and sales for comprehensive customer journey optimization.

The company previously secured a €520.00K Seed Round investment from investors East Wings and Birch Venture Capital in January 2017. Ambitious and globally active, Feedbackly represents a compelling opportunity for investors interested in robust customer engagement solutions with a proven international presence.

Taxonomy: Customer Experience Platform, Emotional Experience Measurement, Multichannel Feedback Services, AI-Powered Feedback Tool, Feedback Analytics, Customer Journey Management, Customer Experience Automation, Sales and Marketing Tools, Real-Time Customer Insights, Feedback Actionability, Customer Feedback Management, Revenue Measurement through Feedback, Upsell and Lead Generation, Emotional Value Index (EVI), SaaS Business Model

Services & Products

Customer Experience Platform
Emotion Insights with EVI
AI-driven Feedback Software
Personal Success Management
Training and Certification Programs

Target Customers

E-commerce Businesses Retail Chains Service Providers Customer Experience Managers Digital Officers Innovation Directors

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round •••••• 2 •••• •••• 01 Jan 2017

Feedbackly Alternatives & Competitors

Feedbackly vs
Happ Consulting Services
Happ Consulting Services United Kingdom

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Feedbackly vs
Flow CX
Flow CX Australia

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Feedbackly vs
Feedbox CEM
Feedbox CEM Mexico

EMPOWERING YOUR OPINION! Feedbox can enhance the feedback experience both for the customers and for...

16 employees
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FAQ About Feedbackly

Reveal how customers' emotions impact your business results with our unique all-in-one Customer Experience Platform.
Feedbackly was founded in 2012.
Feedbackly is headquartered in Finland.
Feedbackly operates in the following industries: AI, Analytics, E-Commerce, Enterprise Software, SaaS.
Feedbackly has approximately 11 employees.
Feedbackly has completed 1 funding round, raising a total of $520.00K. The latest funding stage is Seed.
Feedbackly offers: Customer Experience Platform, Emotion Insights with EVI, AI-driven Feedback Software, Personal Success Management, Training and Certification Programs.
Top alternatives and competitors to Feedbackly include Happ Consulting Services, Flow CX, Feedbox CEM, Personally Recommended, Franqbox. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Feedbackly and Happ Consulting Services are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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