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Futwork logo — Blending AI and human expertise to elevate customer experien...

Futwork

Blending AI and human expertise to elevate customer experience, drive conversions, and scale contact center operations.

Founded 2020 India Mumbai, India 806 employees Series A Total: $3.50M Marketing

General Information

Company Name Futwork
Founded Year 2020
Location India Mumbai, India +1
Employees 806
Industries Marketing
Funding Stage Series A
Social

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About Futwork

Futwork, founded in 2020 and headquartered in India, blends AI and human expertise to elevate customer experience and optimize contact center operations. Specializing in omnichannel communication, the company offers seamless integration with business platforms through AI-driven tools that cater to both outbound and inbound calls, as well as chat and messaging services.

With multilingual capabilities, Futwork ensures consistent, scalable customer engagement, currently managing over 500,000+ daily calls, enhancing efficiency and promoting return on investment (ROI) for its clients. The company has garnered trust from major enterprises, serving as a testament to its robust operations in the Marketing industry.

In its latest funding round, Futwork secured a $2.50M Series A investment on 01 September 2024, backed by notable investors, including Artha India Ventures, the Michael & Susan Dell Foundation, Simile Venture Partners, Abhishek Goyal, and D2C Insider. This investment signifies confidence in the company's potential for growth and innovation in its sector.

Taxonomy: AI-driven communication, Omnichannel solutions, Customer engagement, Scalable contact centers, Outbound and inbound calls, Chat and messaging, Multilingual communication, Micro-jobs for students, Telecalling services, Telemarketing, Sales conversion tools, Future of work, Customer support solutions, Tele-sales, Efficiency and ROI management

Services & Products

Full Stack Customer Communication Solutions
AI Assisted Calls and Quality Assurance
Interactive Dialler and API Integration
Lead Qualification and Customer Engagement
Cart Abandonment Conversion
Subscription Renewal Management

Target Customers

E-commerce Businesses Fintech Companies Educational Institutions Banks and Financial Services Media and Entertainment Platforms International Clients Seeking Remote Support

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A •••••• 5
Investor Investor Investor
•••• •••• 		01 Sep 2024
Seed •••••• 5
Investor Investor Investor
•••• •••• 		01 Apr 2022

Futwork Alternatives & Competitors

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FAQ About Futwork

Blending AI and human expertise to elevate customer experience, drive conversions, and scale contact center operations.
Futwork was founded in 2020.
Futwork is headquartered in Mumbai, India.
Futwork operates in the following industries: Marketing.
Futwork has approximately 806 employees.
Futwork has completed 2 funding rounds, raising a total of $3.50M. The latest funding stage is Series A.
Futwork offers: Full Stack Customer Communication Solutions, AI Assisted Calls and Quality Assurance, Interactive Dialler and API Integration, Lead Qualification and Customer Engagement, Cart Abandonment Conversion, Subscription Renewal Management.
Top alternatives and competitors to Futwork include LeadForce, CloudTalk, Marcy Consulting Services, LanternCRM, PressOne Africa (Techstars '23). These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Futwork and LeadForce are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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