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Gainsight logo — company profile

Gainsight

Founded 2009 United States San Francisco, United States 1104 employees Series E Total: $156.25M Analytics, Information Technology +1

General Information

Company Name Gainsight
Founded Year 2009
Location United States San Francisco, United States
Employees 1104
Industries Analytics, Information Technology, SaaS
Funding Stage Series E
Social

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About Gainsight

Gainsight is a leading business platform striving to demonstrate that success can be achieved with a human-first approach. Their industry-leading products, including Gainsight CS, PX, DH, and Customer Education, aim to facilitate durable growth for companies of all sizes and industries. The software is utilized by hundreds of organizations, including nearly 200 publicly traded organizations, with notable clients such as GE Digital, SAP Concur, and Box. In 2020, Gainsight became a part of the Vista Equity Partners portfolio, which resulted in significant recognition. The company has received accolades such as the Excellence in Engineering award from Vista Equity Partners in 2021, acknowledging their product and engineering advancements. With offices in the US, UK, Netherlands, Israel, and India, Gainsight has established itself as a remote-friendly company. The organization has been commended with the top spot in Glassdoor's Best Places to Work for 2023, recognized as one of the top 100 private cloud companies in the world by Forbes, acknowledged as one of the fastest-growing private companies in America by Inc. Magazine, and listed as one of the 20 Great Workplaces in Tech by Fortune Magazine. With its last investment being a substantial $52.00M Series E investment on 09 May 2017, Gainsight has garnered support from prominent investors, including Bessemer Venture Partners, Cisco Investments, Battery Ventures, Insight Partners, Lightspeed Venture Partners, Bain Capital Ventures, and Salesforce Ventures. The company's focus on human-centric business strategies and their impressive track record have positioned Gainsight as a significant player in the Analytics, Information Technology, and SaaS industries.

Taxonomy: Customer Success, Enterprise Software, Remote Work, Product Adoption, Churn Prevention, Scale, Alignment, Holistic Customer View, Vista Equity Partners, Excellence in Engineering, Global Presence, Employee Satisfaction

Funding Rounds & Investors (7)

View All
Funding Stage Amount Investors Lead Investors Date
Series E $52.00M 8
Bessemer Venture Partners Cisco Investments Battery Ventures
Bessemer Venture Partners, Cisco Investments +6
09 May 2017
Series D $50.00M 1
Insight Partners
Insight Partners
12 Nov 2015
Series C $25.00M 2
Bessemer Venture Partners Lightspeed Venture Partners
Bessemer Venture Partners, Lightspeed Venture Partners
10 Oct 2014
Series B $20.00M 4
Battery Ventures Summit Partners Bain Capital Ventures
Battery Ventures, Summit Partners +2
06 Nov 2013
Venture Round $9.00M 4
Cultivation Capital Battery Ventures
Cultivation Capital, Battery Ventures +2
01 Apr 2013
Seed Round $250.00K 1
Cultivation Capital
Cultivation Capital
20 Apr 2012
Seed Round Undisclosed 1
Capital Innovators
Capital Innovators
11 Dec 2011

Latest News

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Report: ‘Vibe Coding’ Startup Lovable in Talks to Raise $100 Million — Pymnts.com
Report: ‘Vibe Coding’ Startup Lovable in Talks to Raise $100 Million
Pymnts.com Jun 09, 2025

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FAQ About Gainsight

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer succe...
Gainsight was founded in 2009.
Gainsight is headquartered in San Francisco, United States.
Gainsight operates in Analytics, Information Technology and SaaS. Its work centres on Customer Success, Enterprise Software, Remote Work and Product Adoption.
Gainsight has approximately 1104 employees.
Gainsight has completed 7 funding rounds, raising a total of $156.25M. The latest funding stage is Series E.
Top alternatives and competitors to Gainsight include Catalyst Software, HintEd, tsworks, Deputy, Fair HQ. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Gainsight and Catalyst Software are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Gainsight, https://bouncewatch.com/company/gainsight, updated 1 December 2025. When citing, please name BounceWatch and link this page.

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