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Hiver logo — Easy to use customer service platform empowering teams to pr...

Hiver

Easy to use customer service platform empowering teams to provide stellar support to every customer.

Founded 2011 United States San Jose, United States 244 employees Series B Total: $30.00M Analytics, Enterprise Software +1

General Information

Company Name Hiver
Founded Year 2011
Location United States San Jose, United States
Employees 244
Industries Analytics, Enterprise Software, Messaging
Funding Stage Series B
Social

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About Hiver

is the world’s first customer service platform built for Google Workspace, offering teams the ability to deliver fast and empathetic customer service directly from Gmail. With over 1500 client companies, including Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, Hiver has established a strong track record in the industry. After an initial angel funding round, it raised a $4 million Series A investment in 2018 from Kalaari Capital and Kae Capital. In 2022, it secured a $22 million Series B investment led by K1 Capital, with participation from existing investors Kae Capital, Kalaari Capital, and AngelList India. This success has firmly positioned Hiver as a noteworthy player in the Enterprise Software and Messaging industries, with its headquarters based in the United States.

Business keywords: customer service platform, Google Workspace integration, email collaboration, automation tools, funding rounds, angel funding, series A funding, series B funding, Kalaari Capital, Kae Capital, K1 Capital, startup accelerator

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $22.00M 4
Kae Capital Kalaari Capital K1 Investment Management
Kae Capital, Kalaari Capital +2
07 Mar 2022
Debt Financing $4.00M 3
Mars Growth Capital MUFG Bank LIQUiDITY Group
Mars Growth Capital, MUFG Bank +1
11 Feb 2021
Series A $4.00M 3
Kae Capital Kalaari Capital
Kae Capital, Kalaari Capital +1
20 Oct 2018
Pre Seed Round Undisclosed -
01 Nov 2011

Hiver Alternatives & Competitors

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FAQ About Hiver

Easy to use customer service platform empowering teams to provide stellar support to every customer.
Hiver was founded in 2011.
Hiver is headquartered in San Jose, United States.
Hiver operates in Analytics, Enterprise Software and Messaging. Its work centres on customer service platform, Google Workspace integration, email collaboration and automation tools.
Hiver has approximately 244 employees.
Hiver has completed 4 funding rounds, raising a total of $30.00M. The latest funding stage is Series B.
Top alternatives and competitors to Hiver include GQueues, Workiom, Waitwhile, Swit, Templafy. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Hiver and GQueues are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Hiver, https://bouncewatch.com/company/hiver, updated 30 December 2024. When citing, please name BounceWatch and link this page.

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