Italy
Icona Technology SpA is the holding behind Icona Srl. Founded in 1996, Icona Srl is an Italian vertical-focused ISV specialized in remote assistance and customer support. The company has developed three main products. Among these are Acty, a remote support tool with augmented reality capabilities, Deskoala, a 360 ° efficient CRM Help Desk system, and Support, a remote assistance and access software. These products focus on providing real-time video communication, managing customer service requests, and allowing remote assistance to PCs, servers, and mobile devices. Livecare Support, in particular, stands out for its financial module, which can turn customer support into a profit center by invoicing the services provided. The company's slogan, "Keeping up with innovation," reflects its innovative approach to remote assistance and customer support within the Information Technology industry.
Headquartered in Italy, Icona Technology SpA presents an intriguing investment opportunity for venture capital firms. While the last investment and investors are not specified, the company's track record and product offerings show promise for growth and potential market disruption. With a focus on leveraging technology for remote assistance and customer support, Icona Technology SpA aligns with the growing demand for efficient and streamlined support solutions. The company's long-standing presence in the industry and its innovative products position it as an attractive prospect for venture capital investment in the Information Technology sector.
