imimobile, now operating under Webex CPaaS Solutions, offers a comprehensive Enterprise Cloud Communications Platform (CPaaS) to facilitate scalable, business-critical customer interactions. Established in 1999 and headquartered in the United Kingdom, the company has evolved its offerings to include tools that enable IT and business teams to create seamless customer experiences through orchestration, automation, and monitoring of interactions.
The platform, Webex Connect, merges with back-end systems to enhance functionality and reduce complexity, allowing businesses to accelerate their IT roadmaps. Additionally, pre-packaged SaaS applications, such as Webex Campaign, Webex Engage, Webex Notify, and Webex Assist, empower businesses to optimize customer engagement.
In its growth trajectory, imimobile secured a $13.00M venture round investment on 13 November 2009, with backing from FirstMark and Peak XV Partners. As a player in the IT and SaaS sectors, it positions customer experience as a strategic advantage, consistently aiming to enable enterprises to maintain constant and enriching connections with customers.