Syracuse, United States
Impel is an enterprise software and SaaS startup based in the United States, founded in 2011. The company provides automotive dealers, OEMs, and third-party marketplaces with an advanced AI-powered customer lifecycle management platform. Leveraging proprietary shopper behavioral data and generative conversational AI technology, Impel delivers hyper-personalized experiences at every touchpoint. The platform has influenced more than $4 billion in Sales and Service revenue across 51 countries, with 15 billion shopper interactions to date.
The company recently secured a $104.00M Private Equity Round investment on 17 January 2023, with Wavecrest Growth Partners and Silversmith Capital as the investors. This substantial investment is a testament to the confidence that these notable investors have in Impel's innovative approach and its potential for continued growth and success in the competitive enterprise software and SaaS market.
Impel's commitment to offering a comprehensive and integrated omnichannel solution, seamlessly compatible with major website, CRM, and DMS platforms, sets it apart in the industry. With its strong financial backing and impressive track record, Impel is well-positioned to further disrupt and drive innovation in the customer lifecycle management space, making it a compelling opportunity for potential investors seeking exposure to cutting-edge technology and transformative business solutions.
