IZY.ai, founded in 2018 and headquartered in Indonesia, is an innovative technology company operating at the intersection of e-commerce and hospitality. Their B2B2C Mobile E-Commerce and Concierge platform serves brick-and-mortar establishments such as hotels, residences, and shopping malls. The company addresses the digital transition challenge these businesses face, transforming customer interaction and streamlining operations.
As consumer behavior shifts increasingly online, IZY.ai presents a hybrid solution, enabling properties to create and maintain their own e-commerce platforms without losing their brand identity. This strategy helps properties enhance offline and online experiences while generating additional revenue streams from mobile transactions.
With annual e-commerce growth of 162% in Indonesia since 2020, IZY.ai capitalizes on the market potential. Despite these opportunities, traditional hospitality venues have seen revenue decreases exceeding 40%. Equipped with investment support from Accelerating Asia, Telkom Indigo Incubator, and Arkblu Capital during a Seed Round on July 2, 2020, the company is strategically positioned to aid the sector’s adaptation to the demands of a digital age.