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Omnichat logo — Omnichat is an omnichannel chat commerce platform for retail...

Omnichat

Omnichat is an omnichannel chat commerce platform for retail and ecommerce to increase sales and conversion.

Founded 2017 Hong Kong S.a.r. Hong Kong S.a.r. 126 employees Series A Total: $7.60M E-Commerce, Information Technology +2

General Information

Company Name Omnichat
Founded Year 2017
Location Hong Kong S.a.r. Hong Kong S.a.r.
Employees 126
Industries E-Commerce, Information Technology, SaaS +1
Funding Stage Series A
Social

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About Omnichat

Omnichat is an omnichannel chat commerce platform, founded in 2017 and headquartered in Hong Kong, with coverage in Taiwan, Singapore, and Malaysia. The company provides an omni-channel chat commerce solution that centralizes customers' conversations from various platforms into a single platform to enhance efficiency, increase sales revenue, and drive conversion. Omnichat leverages online-merge-offline (OMO) sales integration, gamified marketing automation, chatbots, and customer service platform to empower brands to deliver a personalized shopping experience and drive smart retail transformation. The company has received several awards and recognitions, including the Watsons Hong Kong - Digital Strategic Partner Award and various accolades from Marketing Interactive and retail industry associations. Omnichat recently secured a $1.80M Series A investment on 25 April 2022. As an industry player in E-Commerce, Information Technology, SaaS, and Marketing, Omnichat aims to convert all visitors to customers through chat.

Business keywords: omnichannel commerce platform, chat commerce solution, retail technology, ecommerce integration, gamified marketing, chatbots, customer service platform, omnichannel sales integration, smart retail transformation, personalized shopping experience, WhatsApp Business Solution Provider, LINE Silver Tech partner, digital solution provider, award-winning retail tech

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $5.00M 1
AVA Angels
AVA Angels
27 Sep 2023
Series A $1.80M -
25 Apr 2022
Seed Round $800.00K 2
AppWorks The Aria Group
AppWorks, The Aria Group
10 Mar 2020

Latest News

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AI-native spending surged 94 per cent. Traditional SaaS grew at eight. The enterprise software indus... — Thenextweb
AI-native spending surged 94 per cent. Traditional SaaS grew at eight. The enterprise software industry is watching the clock.
Thenextweb May 06, 2026

Omnichat Alternatives & Competitors

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ZEALS
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FAQ About Omnichat

Omnichat is an omnichannel chat commerce platform for retail and ecommerce to increase sales and conversion.
Omnichat was founded in 2017.
Omnichat is headquartered in Hong Kong S.a.r..
Omnichat operates in E-Commerce, Information Technology, SaaS and Marketing. Its work centres on omnichannel commerce platform, chat commerce solution, retail technology and ecommerce integration.
Omnichat has approximately 126 employees.
Omnichat has completed 3 funding rounds, raising a total of $7.60M. The latest funding stage is Series A.
Top alternatives and competitors to Omnichat include imimobile (part of Webex), Anantya.ai, ZEALS, Omcom, Spoki. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Omnichat and imimobile (part of Webex) are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Omnichat, https://bouncewatch.com/company/omnichat, updated 30 December 2024. When citing, please name BounceWatch and link this page.

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