Jem is a South Africa-based startup founded in 2020, offering a solution that simplifies HR for frontline employees using WhatsApp. The company's slogan, "Simplifying HR for frontline employees with WhatsApp," encapsulates its mission. Jem enables HR and payroll teams to easily distribute essential documents such as payslips, IRP5 forms, timesheets, and rosters through WhatsApp, enhancing employee financial wellness and streamlining company updates.
Jem’s system-agnostic approach allows seamless integration with existing payroll systems, including Sage or SAP, promising quick setup within a day. HR and Payroll managers leverage the Jem Dashboard, a user-friendly web-based application, to communicate with their entire workforce. Frontline employees, on the other hand, use the Jem WhatsApp channel for various tasks such as requesting payslips, applying for leave, or seeking a salary advance, negating the need for an email address or an employee self-service app.
On 08 March 2023, Jem received a Non Equity Assistance investment, with Google for Startups as the investor. The startup operates within the Information Technology and Internet industries.