Joyous is an innovative company founded in 2017 that specializes in AI and Analytics, with its headquarters in New Zealand. The company's slogan, "Fast feedback from the frontline. From thousands of chats to one clear action plan - fast.", encapsulates its mission to streamline feedback collection and analysis processes.
Joyous offers a unique platform that enables organizations to chat one-on-one with thousands of frontline workers, distilling critical insights in real-time without the need for emails, apps, or logins. Their technology transforms vast feedback into actionable plans efficiently, leveraging AI-driven tools such as the AI Assistant and AI Responder to enhance question quality and streamline interaction, ensuring rich, substantial feedback without unnecessary time expenditure.
In September 2021, Joyous secured a NZD15.00M Series A investment from prominent backers including Airtree Ventures, Icehouse Ventures, and Square Peg Capital, indicating strong investor confidence in their growth prospects and value proposition.