Santa Clara, United States
Linc by Capacity, operating since 2016, presents itself as a leader in Gen 3 CX Automation Purpose Built For Retail. It delivers a robust AI-driven platform with a focus on enhancing enterprise retail eCommerce through superior customer experience automation. Employing cutting-edge Machine Learning and SaaS technologies, Linc helps clients reduce support costs and increase both revenue and customer lifetime value.
Headquartered in the United States, Linc has gained the trust of prominent brands, including Carter’s OshKosh, Lamps Plus, Farmacy Beauty, and Eddie Bauer. In its journey, the company secured a Non Equity Assistance investment on 12 March 2020, backed by SAP.iO.
Operating across industries like AI, Big Data, E-Commerce, and Information Technology, Linc is positioned as a transformative force in digital customer engagement. Their innovation in automating customer interactions creates a compelling case for potential investors looking for opportunities in high-growth sectors.
