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Maqsam logo — Contact Center Solution Powered by Arabic AI

Maqsam

Contact Center Solution Powered by Arabic AI

Founded 2019 Saudi Arabia Saudi Arabia 80 employees Seed Cloud Infrastructure, Messaging +4

General Information

Company Name Maqsam
Founded Year 2019
Location Saudi Arabia Saudi Arabia
Employees 80
Industries Cloud Infrastructure, Messaging, Messaging and Telecommunications +3
Funding Stage Seed
Social

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About Maqsam

Maqsam is a leading Arabic AI-powered Contact Center Solution in the MENA region, aiming to revolutionize the customer experience. Leveraging AI technology, Maqsam offers accurate Arabic Call Transcription, advanced analytics, and insights, as well as unique AI modeling utilizing its in-house designed LLM. By automating repetitive tasks and increasing efficiency, Maqsam enables support and sales teams to drive revenue growth across various communication channels including voice calls and WhatsApp. Additionally, with access to local numbers in over 200 cities, companies can expand their market reach and establish a local presence. Maqsam also offers integration with preferred CRM systems to optimize data management and exceed customer service expectations.

Founded in 2019 and headquartered in Saudi Arabia, Maqsam operates within the industries of Cloud Infrastructure, Messaging, SaaS, Telecom, and Machine Learning. The company has not disclosed its last investment or the involved investors.

Overall, Maqsam presents an innovative solution that caters to the unique linguistic and technological demands of the MENA region, positioning itself as a key player in the advancement of Arabic AI-powered customer service solutions.

Taxonomy: AI-powered Contact Center Solution, Customer Experience Optimization, Automated Customer Service, Multichannel Communication, Local Presence Establishment, CRM Integration, Arabic Language Processing, Speech Analytics, Cloud Communication Suite, Business Process Automation, Voice Transcription, AI Modeling, Data Management Optimization, Revenue Growth Strategies, WhatsApp Integration

No funding data available for Maqsam yet.

Maqsam Alternatives & Competitors

Maqsam vs
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FAQ About Maqsam

Contact Center Solution Powered by Arabic AI
Maqsam was founded in 2019.
Maqsam is headquartered in Saudi Arabia.
Maqsam operates in Cloud Infrastructure, Messaging, Messaging and Telecommunications, SaaS, Telecom and Machine Learning. Its work centres on AI-powered Contact Center Solution, Customer Experience Optimization, Automated Customer Service and Multichannel Communication.
Maqsam has approximately 80 employees.
Top alternatives and competitors to Maqsam include Oxus.AI, NeoSound Intelligence, Natterbox, InTheChat, Aircall. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Maqsam and Oxus.AI are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Maqsam, https://bouncewatch.com/company/maqsam, updated 8 January 2025. When citing, please name BounceWatch and link this page.

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