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Mayday logo — La plateforme de knowledge management pour la relation clien...

Mayday

La plateforme de knowledge management pour la relation client, propulsée à l’IA.

Founded 2020 France France 130 employees Acquired Total: $2.50M

General Information

Company Name Mayday
Founded Year 2020
Location France France
Employees 130
Funding Stage Acquired
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Tiered Pricing, Service Fee
Social

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About Mayday

Mayday, founded in 2020 and headquartered in France, stands as a frontrunner in the field of knowledge management. Its AI-powered platform is designed to advance customer interaction by amplifying companies' understanding and utilization of their internal knowledge. The platform's flagship solutions—Mayday Knowledge, an intelligent knowledge base, Mayday Academy, an interactive training platform (LMS), and Mayday Selfcare, a smart FAQ system—create a cohesive ecosystem that enhances employee training and customer service efficiency.

Since its inception, Mayday has garnered the trust of over 150 esteemed companies, including Fnac Darty, EDF, Free, and Doctolib, underscoring its capacity to drive operational excellence and elevate client satisfaction. The firm's strategic position was further bolstered by a recent acquisition investment on 01 September 2025 involving USU, indicative of strong growth prospects and investor confidence.

Business keywords: knowledge management, AI-powered solutions, knowledge empowerment, training platform, interactive learning, FAQ system, self-service, productivity enhancement, ticket resolution, operational excellence, agent guidance, centralized knowledge base, intelligent knowledge database

Services & Products

AI Knowledge Base
Mayday Knowledge
Mayday Selfcare
Mayday Academy

Target Customers

Customer Support Departments Knowledge Managers Training Departments Retail and Ecommerce Banking Telecom Logistics Insurance Companies Public Service Agencies

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Acquisition Undisclosed 1
USU
01 Sep 2025
Seed €2.50M 2
Bpifrance MAIF Avenir
Bpifrance, MAIF Avenir
01 Jun 2021
Support Program Undisclosed 2
HEC Paris, HEC Paris Incubator
01 Oct 2019

Mayday Alternatives & Competitors

Mayday vs
Engage
Engage Brazil

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33 employees
B2B, EdTech
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Mayday vs
Cuckoo
Cuckoo Finland

Cuckoo is an AI-powered solution that connects employee wellbeing and productivity.

Private Equity
27 employees
Health Care, Health and Wellness
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FAQ About Mayday

La plateforme de knowledge management pour la relation client, propulsée à l’IA.
Mayday was founded in 2020.
Mayday is headquartered in France.
Mayday has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Tiered Pricing and Service Fee.
Mayday has approximately 130 employees.
Mayday has completed 3 funding rounds, raising a total of $2.50M. The latest funding stage is Acquired.
Mayday offers: AI Knowledge Base, Mayday Knowledge, Mayday Selfcare, Mayday Academy.
Top alternatives and competitors to Mayday include Engage, Cuckoo. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Mayday and Engage are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Mayday, https://bouncewatch.com/company/mayday, updated 29 April 2026. When citing, please name BounceWatch and link this page.

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