Medallia logo — company profile

Medallia

Founded 2016 United States Mclean, United States 1916 employees Private Equity Total: $6.73B Analytics, Enterprise Software +1

General Information

Company Name Medallia
Founded Year 2016
Location United States Mclean, United States
Employees 1916
Industries Analytics, Enterprise Software, SaaS
Funding Stage Private Equity
Social

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About Medallia

Medallia is a leading enterprise experience platform, offering pioneering solutions in customer, employee, citizen, and patient experience. Their Experience Cloud is the mission-critical system of record, capturing billions of experience signals across interactions. Leveraging proprietary AI and machine learning technology, Medallia provides predictive insights to drive powerful business actions and outcomes. Founded in 2016 and headquartered in the United States, Medallia received a significant $70.00M Series F investment from Wasatch Advisors, TriplePoint Venture Growth, Sequoia Capital, and RGM Capital on 28 February 2019. The platform effectively helps customers reduce churn, turn detractors into promoters, create cross-sell and up-sell opportunities, and make revenue-impacting business decisions, ensuring clear and potent returns on investment.

Business keywords: employee experience, enterprise experience platform, business insights, churn reduction, predictive analysis, cross-sell opportunities, up-sell opportunities, revenue impact, enterprise software, customer feedback

Services & Products

Customer experience management
Digital experience management
Employee experience solutions
Market research and analytics
AI and analytics
Contact center optimization

Target Customers

Enterprises Automotive industry Financial services firms Healthcare organizations Insurance companies Manufacturing companies Technology and service providers Utilities

Pricing

as listed on Sep 29, 2026

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity $6.40B 1
Thoma Bravo
17 Mar 2026
Series F $70.00M 4
Wasatch Advisors, TriplePoint Venture Growth +2
28 Feb 2019
Series B Undisclosed 1
Ankona Capital
31 Jan 2019
Secondary Market Undisclosed 1
Employee Stock Option Fund
07 Jul 2016
Series E $150.00M 1
Sequoia Capital
21 Jul 2015
Series D $50.00M 1
Sequoia Capital
18 Aug 2014
Series C $20.00M 1
Sequoia Capital
01 Feb 2013
Series B $35.00M 1
Sequoia Capital
27 Sep 2012
Series A Undisclosed 1
Sequoia Capital
01 Jan 2011

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FAQ About Medallia

Medallia is the enterprise experience platform that turns every signal into decisive action. We help the world’s leading brands move faster, reduce risk, and turn insight into measurable growth. At scale.
Medallia was founded in 2016.
Medallia is headquartered in Mclean, United States.
Medallia operates in Analytics, Enterprise Software and SaaS. Its work centres on employee experience, enterprise experience platform, business insights and churn reduction. Its customers include Enterprises, Automotive industry and Financial services firms.
As listed on Medallia's pricing page on Sep 29, 2026: On request.
Medallia has approximately 1916 employees.
Medallia has completed 9 funding rounds, raising a total of $6.73B. The latest funding stage is Private Equity.
Medallia offers: Customer experience management, Digital experience management, Employee experience solutions, Market research and analytics, AI and analytics, Contact center optimization.
Top alternatives and competitors to Medallia include Medallia Digital Experience Analytics, Experience.com, CheckMarket, MonkeyLearn, LogicGate. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Medallia and Medallia Digital Experience Analytics are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Medallia, https://bouncewatch.com/company/medallia, updated 9 May 2026. When citing, please name BounceWatch and link this page.

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