Mediot (FarHugs), founded in 2017, operates in the dynamic intersection of Health Care, Health and Wellness, and SaaS. Its digital mental health platform, FarHugs, established in 2019, complements the vision encapsulated in their slogan, "Empower Your Wellness Journey with Precision and Care." The platform offers a comprehensive telepsychological service that ensures robust cybersecurity for online counseling.
Serving both medical and non-medical clientele, FarHugs has conducted over 19,000 sessions and delivered programs to employees at more than 36 companies by March 2023. Notably, their innovative mentoring program has boosted user retention by 20%. Leveraging a hybrid AI and human client management system, the platform has reduced client costs significantly, from $1,000 to $150 for finding compatible providers.
Having secured a TWD15.00M Seed Round investment in June 2023, led by SparkLabs Taipei, Mediot is positioned for further growth in the rapidly expanding telehealth sector.