London, United Kingdom
Mercaux is an Enterprise Software and Retail startup based in the United Kingdom, founded in 2013. The company's slogan "In-Store Clienteling & CX Platform empowering retailers to deliver exceptional shopping experiences, in-store & remotely" encapsulates its core mission.
Mercaux's In-Store Clienteling & CX Platform aims to empower retailers to deliver exceptional shopping experiences, both in-store and remotely. The platform provides a single app for store associates offering assisted selling, clienteling, mPOS, fulfilment, and remote selling. Additionally, self-service customer solutions include progressive web apps, digital fitting rooms, and self-checkout. The modular platform, certified as MACH, allows for flexible transformation at the retailer's pace, with the option to start with clienteling and endless aisle or deploy mPOS. Furthermore, additional modules such as digital fitting rooms and remote selling can be easily added, making it easy to integrate, support, and add new modules.
The company's last investment was a $14.11M Venture Round investment led by Redseed on 30 November 2022.
