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Miuros logo — Turn customer service data into actionable insights to deliv...

Miuros

Turn customer service data into actionable insights to deliver a stellar customer & agent experience.

Founded 2016 France France 10 employees Seed Total: $2.10M IT, SaaS

General Information

Company Name Miuros
Founded Year 2016
Location France France +1
Founders / Decision Makers
Team member
Employees 10
Industries IT, SaaS
Funding Stage Seed
Social

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About Miuros

Miuros is a France-based startup founded in 2016, specializing in the IT and SaaS industries. The company's slogan is to "Turn customer service data into actionable insights to deliver a stellar customer & agent experience." Miuros leverages customer service data to enhance the customer and agent experience through AI-analytics, automation, and quality assurance solutions. Their platform aims to streamline operations and provide actionable insights that create added value for customers and service representatives. With a recent €2.00M Seed Round investment by Plug and Play, Id4 ventures, CapHorn Invest on 13 December 2018, they have garnered trust from companies like Wise, Deezer, Freenow, GetYourGuide, and Trade Republic. Miuros is set to revolutionize customer service operations, empowering teams to elevate customer experience to new heights.

Taxonomy: Customer Service Performance Management, AI-analytics, NLP, Customer Support, Customer Service Operations, Agent Experience, Industry Standards

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round •••••• 3
Investor
•••• •••• 		13 Dec 2018
Pre Seed Round •••••• 1
Investor
11 Sep 2017

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FAQ About Miuros

Turn customer service data into actionable insights to deliver a stellar customer & agent experience.
Miuros was founded in 2016.
Miuros is headquartered in France.
Miuros operates in the following industries: IT, SaaS.
Miuros has approximately 10 employees.
Miuros has completed 2 funding rounds, raising a total of $2.10M. The latest funding stage is Seed.
Top alternatives and competitors to Miuros include Medallia Agent Connect, Janis.ai, IntelliResponse, Talkdesk, Kayako. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Miuros and Medallia Agent Connect are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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