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Netfor, Inc. logo — To simplify BPO and make the lives of our customers easier b...

Netfor, Inc.

To simplify BPO and make the lives of our customers easier by enabling them to focus on their core business.

Founded 1995 United States Fishers, United States 151 employees Information Technology

General Information

Company Name Netfor, Inc.
Founded Year 1995
Location United States Fishers, United States
Employees 151
Industries Information Technology
Social

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About Netfor, Inc.

Netfor, Inc. is a US-based Information Technology startup founded in 1995. The company's slogan, "To simplify BPO and make the lives of our customers easier by enabling them to focus on their core business," reflects its core mission. Netfor, Inc. specializes in providing 24x7x365 tier one and NOC services, offering U.S.-based agents with a focus on creating seamless client support and rapid problem resolution. Their approach is centered around the "ART and Science of the Customer Experience," aiming to create a meaningful customer experience while relieving the burden of tier one care for their clients. Netfor’s service offerings are based on a set of ITSM and ITIL methodologies, targeting a 5% or less call abandonment rate, 70% first call resolution, and a 98.9% client satisfaction rate. The company positions itself as an ideal partner for creating a 24/7 support model and prides itself on its responsiveness, especially during critical periods. Despite their extensive experience and successful track record, there is no publicly available information regarding their recent investments or current investors. Netfor, Inc. presents a compelling proposition within the BPO sector and aims to continue simplifying BPO operations for its clients.

Business keywords: BPO, outsourced solution, client support, 24x7x365 availability, NOC services, ITSM, ITIL, service management, incident management, help desk software, contact center, monitoring services

No funding data available for Netfor, Inc. yet.

Netfor, Inc. Alternatives & Competitors

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Netfor, Inc. vs
HaloITSM
HaloITSM United Kingdom

HaloITSM is now under the Halo brand. All updates and content will be posted on our parent page at @...

201-500 employees
IT, Information Technology
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Netfor, Inc. vs
Web + Center - Internet Software Sciences
Web + Center - Internet Software Sciences United States

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Netfor, Inc. vs
NAUMEN
NAUMEN Russia

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361 employees
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Also compare with: Netfor, Inc. vs InvGate InvGate View all alternatives

FAQ About Netfor, Inc.

To simplify BPO and make the lives of our customers easier by enabling them to focus on their core business.
Netfor, Inc. was founded in 1995.
Netfor, Inc. is headquartered in Fishers, United States.
Netfor, Inc. operates in Information Technology. Its work centres on BPO, outsourced solution, client support and 24x7x365 availability.
Netfor, Inc. has approximately 151 employees.
Top alternatives and competitors to Netfor, Inc. include HaloITSM, Web + Center - Internet Software Sciences, NAUMEN, TechExcel, Deepser. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Netfor, Inc. and HaloITSM are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Netfor, Inc., https://bouncewatch.com/company/netfor-inc, updated 25 November 2024. When citing, please name BounceWatch and link this page.

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