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Nextiva logo — Build Amazing customer experiences

Nextiva

Build Amazing customer experiences

Founded 2008 United States Scottsdale, United States 1481 employees Growth Total: $200.00M Enterprise Software, Messaging and Telecommunications +2

General Information

Company Name Nextiva
Founded Year 2008
Location United States Scottsdale, United States
Employees 1481
Industries Enterprise Software, Messaging and Telecommunications, SaaS +1
Funding Stage Growth
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Pricing Changed Oct 23, 2026

Nextiva removed the Core, Engage, and Scale plans, and added NEXT Core, NEXT Engage, and NEXT Scale plans. They also changed the billing model from 'Annually' to 'per month' and updated messaging t…

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About Nextiva

Nextiva, with its slogan to Build Amazing customer experiences, offers an AI-powered platform designed to enhance customer engagement. Founded in 2008 and headquartered in Scottsdale, Arizona, Nextiva has made significant strides in the Enterprise Software, Messaging and Telecommunications, SaaS, and Telecom industries.

Serving over 100,000 businesses and facilitating billions of interactions annually, their platform acts as a central hub for streamlined customer conversations. This innovative approach reflects their dedication to delivering Amazing Service® and a customer-centric experience.

In a testament to its market value and potential, Nextiva received a $200M growth equity investment from Goldman Sachs Asset Management in September 2021, elevating its valuation to $2.7B. This substantial backing underscores the company's robust growth trajectory and its pivotal role in shaping modern business communication landscapes.

Business keywords: AI-Powered Platform, Cloud Communications, Team Collaboration, Customer Engagement, CRM Solutions, Business Phone Service, Analytics & Reporting, Contact Center Solutions, Unified Communications, Customer Conversations, Workforce Management, Brand Management, Natural Language Processing

Services & Products

Communication Platforms
AI-Powered Customer Conversations
Omnichannel Contact Center Solutions
Business Voice Services
Video Meeting Solutions
AI Capabilities for Customer Engagement

Target Customers

Healthcare Accounting Real Estate Retail Automotive Legal Insurance Logistics Restaurants Nonprofit

Pricing

as listed on Oct 23, 2026

from $1.5 per conversation

  • NEXT Core: $15/month per user
  • NEXT Engage: $25/month per user
  • NEXT Scale: $75/month per user
  • Essential: $75/month per agent
Nextiva's pricing page

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Growth Equity VC $200.00M 1
Goldman Sachs Asset Management
Goldman Sachs Asset Management
01 Sep 2021

Latest News

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Nextiva Alternatives & Competitors

Nextiva vs
8x8
8x8 United States

Conversations drive your business, and we make them count. Connect, resolve, and lead—all from one i...

IPO
2846 employees
Information Technology, SaaS
Nextiva vs
CloudTalk
CloudTalk Canada

🥇 AI Business Calling Software - G2 Leader across 20+ categories

Series B
228 employees
Messaging and Telecommunications, SaaS
Compare Nextiva vs CloudTalk
Nextiva vs
Aspect Software
Aspect Software United States

Aspect is building workforce technology with the human experience in mind.

Private Equity
995 employees
Enterprise Software, Messaging and Telecommunications
Also compare with: Nextiva vs Dialpad Dialpad Nextiva vs RingCentral RingCentral

FAQ About Nextiva

Build Amazing customer experiences
Nextiva was founded in 2008.
Nextiva is headquartered in Scottsdale, United States.
Nextiva operates in Enterprise Software, Messaging and Telecommunications, SaaS and Telecom. Its work centres on AI-Powered Platform, Cloud Communications, Team Collaboration and Customer Engagement. Its customers include Healthcare, Accounting and Real Estate.
Nextiva has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
As listed on Nextiva's pricing page on Oct 23, 2026: from $1.5 per conversation (NEXT Core: $15/month per user; NEXT Engage: $25/month per user; NEXT Scale: $75/month per user; Essential: $75/month per agent).
Nextiva has approximately 1481 employees.
Nextiva has completed 1 funding round, raising a total of $200.00M. The latest funding stage is Growth.
Nextiva offers: Communication Platforms, AI-Powered Customer Conversations, Omnichannel Contact Center Solutions, Business Voice Services, Video Meeting Solutions, AI Capabilities for Customer Engagement.
Top alternatives and competitors to Nextiva include 8x8, CloudTalk, Aspect Software, Dialpad, RingCentral. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Nextiva and 8x8 are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Nextiva, https://bouncewatch.com/company/nextiva, updated 1 September 2026. When citing, please name BounceWatch and link this page.

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