CloudTalk logo β€” πŸ₯‡ AI Business Calling Software - G2 Leader across 20+ categ...

CloudTalk

πŸ₯‡ AI Business Calling Software - G2 Leader across 20+ categories

Founded 2016 Canada Toronto, Canada 228 employees Series B Total: $35.30M Messaging and Telecommunications, SaaS +2

General Information

Company Name CloudTalk
Founded Year 2016
Location Canada Toronto, Canada
Employees 228
Industries Messaging and Telecommunications, SaaS, Telecom +1
Funding Stage Series B
Business Model SaaS, B2B, API
Revenue Model Subscription, Usage Based, Tiered Pricing
Hiring 6 roles posted in the month to 6 Oct 2026
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Homepage Update

Significant changes detected on company website (90.6% content change).

Tech Stack Change Oct 06, 2026

Took HubSpot off their site.

Actively Hiring Oct 01, 2026

Hiring for 6 positions in the last 30 days.

Feature Release Sep 09, 2026

CloudTalk has launched a new AI voice agent feature that understands caller intent in plain words, routes to the correct team, and passes context to agents.

AI Insight

Bounce Watch AI
3 days ago

CloudTalk is strategically deepening its AI capabilities with the recent launch of an advanced AI voice agent, enhancing call routing and agent context, signaling a significant product evolution. This innovation is coupled with active hiring and a substantial website overhaul, indicating a strong push towards market re-positioning and scaling after their recent Series B funding. The removal of HubSpot also suggests a potential strategic shift in their sales and marketing technology stack.

Signal Types
Product Launch Hiring Website Update Tool Change
Strategic Labels
AI Product Enhancement Market Re-positioning Growth Scaling
Next Move: Expansion
Β·
Impact: 8/10
Β·
Ideal For: AI-Powered SaaS Investors β€” Growth Stage

About CloudTalk

CloudTalk is a provider of AI-powered business calling software based in Toronto, Canada. The company supports over 5,000 businesses globally, facilitating customer communication in more than 160 countries.

Founded in 2016, CloudTalk offers a range of services, including AI voice agents, call management, and CRM integration, catering to sales teams and customer support teams among others. Operating on a SaaS, B2B, and API business model, CloudTalk generates revenue through subscription, usage-based, and tiered pricing structures.

Business keywords: AI Business Calling Software, Call Center Software, AI-Powered Analytics, Customer Communication, Sales Team Support, Customer Support Channels, Global Communication Solutions, Seamless System Integration, Outbound Sales Expansion, Crystal-Clear Call Quality, Dialers and CTIs, Tech-Driven Customer Experience, Remote Team Collaboration, Advanced Call Management, Business Growth Solutions

Services & Products

AI Voice Agents
Outbound and Inbound Call Management
Business Phone System
Call Analytics & Reporting
Messaging Solutions
CRM Integration

Target Customers

Sales Teams Customer Support Teams Recruitment Specialists Real Estate Professionals Healthcare Providers Education Institutions

Pricing

as listed on Oct 6, 2026

25/month per user

  • CloudTalk subscription: 25/month per user
CloudTalk's pricing page

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $28.00M 6
Point Nine, henQ +4
17 Jan 2024
Venture Round Undisclosed 1
ORBIT Capital
16 Nov 2022
Series A €6.00M 2
Point Nine, henQ
17 Feb 2021
Seed Round Undisclosed 1
Presto Ventures
28 Jan 2020
Seed Round €1.30M 1
Presto Ventures
01 Jan 2019

CloudTalk Alternatives & Competitors

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CloudTalk vs
Aircall
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CloudTalk vs
Nextiva
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CloudTalk vs
Call Center Studio
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AI-Infused Cloud Contact Center Software

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1596 employees
AI, Analytics

FAQ About CloudTalk

πŸ₯‡ AI Business Calling Software - G2 Leader across 20+ categories
CloudTalk was founded in 2016.
CloudTalk is headquartered in Toronto, Canada.
CloudTalk operates in Messaging and Telecommunications, SaaS, Telecom and CRM and Sales. Its work centres on AI Business Calling Software, Call Center Software, AI-Powered Analytics and Customer Communication. Its customers include Sales Teams, Customer Support Teams and Recruitment Specialists.
CloudTalk has a SaaS, B2B and API business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.
As listed on CloudTalk's pricing page on Oct 6, 2026: 25/month per user (CloudTalk subscription: 25/month per user).
CloudTalk has approximately 228 employees.
CloudTalk has completed 5 funding rounds, raising a total of $35.30M. The latest funding stage is Series B.
CloudTalk offers: AI Voice Agents, Outbound and Inbound Call Management, Business Phone System, Call Analytics & Reporting, Messaging Solutions, CRM Integration.
Top alternatives and competitors to CloudTalk include Aircall, Nextiva, Call Center Studio, LeadCorp BPO & Consultants Pvt Ltd, Convoso. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CloudTalk and Aircall are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for CloudTalk, https://bouncewatch.com/company/cloudtalk, updated 6 October 2026. When citing, please name BounceWatch and link this page.

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